Resource Software International Ltd. (RSI) is a world leader in producing products, training and resources that manage, control and reduce the expense of communication facilities resulting in a more dynamic, responsive and productive communication ecosystem. The company offers a broad range of collaboration experience management solutions including workflow analytics, adoption metrics, call center statistics, call accounting, emergency notification, professional services for API and CRM integration. The success of most organizations is directly related to their ability to respond to the needs of their customers in a professional and timely manner. The communication ecosystem is the lifeline of every business. A well oiled communication ecosystem is a key ingredient in increasing efficiency, reducing operating costs, enhancing customer satisfaction and exceeding financial objectives. The ability to monitor, measure and manage communication facilities helps prevent breakdowns before it is too late. The advent of the agile workforce and the adoption collaboration workflow systems has created a need for more dynamic solutions that can be consumed anywhere, anytime. Agile management of the enterprise communication ecosystem is now possible through cloud based solutions that encapsulate communication channels such as voice, video and chat in clusters, spaces or teams. Managers no longer need to be tied to their desks to act, react and enact solutions based on remotely accessible quantitative information. Mobile applications can retrieve insights from traditional analytics applications, cPaas services, IoT devices, social media, messaging applications and web portals. It is imperative that every organization implements a communication experience management solution that ensures the health of their communication ecosystem.
View Top Employees from Resource Software International Ltd. (RSI)Website | http://www.telecost.com |
Revenue | $6 million |
Employees | 30 (30 on RocketReach) |
Founded | 1990 |
Address | 40 King St. W., Suite 300, Oshawa, Ontario L1H 1A4, CA |
Phone | (516) 791-3500 |
Technologies |
JavaScript,
HTML,
PHP
+32 more
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Industry | Telecommunications, Manufacturing General, Software, Manufacturing |
Web Rank | 10 Million |
Keywords | Shadow Osn, Rsi Call Accounting 911 Crisis Alert |
Competitors | Avotus Corporation, BelWo Inc, ISI Telemanagement Solutions, Metropolis Corp, Orbit cs |
SIC | SIC Code 366 Companies, SIC Code 36 Companies |
NAICS | NAICS Code 33421 Companies, NAICS Code 334210 Companies, NAICS Code 33 Companies, NAICS Code 334 Companies, NAICS Code 3342 Companies |
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The Resource Software International Ltd. (RSI) annual revenue was $6 million in 2024.
Rito Salomone is the President of Resource Software International Ltd. (RSI).
30 people are employed at Resource Software International Ltd. (RSI).
Resource Software International Ltd. (RSI) is based in Oshawa, Ontario.
The NAICS codes for Resource Software International Ltd. (RSI) are [33421, 334210, 33, 334, 3342].
The SIC codes for Resource Software International Ltd. (RSI) are [366, 36].