ResolveGrid AI Information

ResolveGrid is the agentic AI platform for next-generation field service teams. Built on the proven foundation of CareAR, pioneered within Xerox, ResolveGrid combines agentic AI, computer vision, and human-in-the-loop expert workflows into a single intelligence layer for modern field operations. Most service teams are still working across disconnected tools, outdated documentation, and fragmented support processes that slow resolution and drive up costs. ResolveGrid changes that by transforming organizational knowledge, visual workflows, and live expert collaboration into intelligent, repeatable field execution. Every technician gets real-time AI guidance, next-best actions, and instant escalation to a remote expert when needed, with full workflow history and visual context already transferred before the expert even joins. ResolveGrid isn't another app to manage. It's the intelligence layer for modern field service execution. Field Service Intelligence. Expertise, Amplified.