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Reshma Thombre Location
London, GB
Reshma Thombre Work
Deputy Team Lead @ (October 2022 - Present)
Quality Assurance Analyst @ (January 2022 - September 2022)
Quality Analyst @ (May 2018 - January 2022)
Operations Associate @ (December 2016 - May 2018)
Trainee @ (May 2015 - November 2016)
Reshma Thombre Education
University of Westminster
Project Management
2022-2023
DY Patil Institute of Distance Learning
Master of Business Administration - MBA (Operations Management)
2019-2021
Modern Education Society's Nowrosjee Wadia College Arts, Science, Pune 01
Bachelor's degree (Chemistry)
Reshma Thombre Skills
Agile Methodologies
Agile Project Management
Analytical Skills
Bug Reporting
Business Development
Business-to-Business (B2B)
Client Services
Coaching
Communication
Contact Centers
Creative Problem Solving
Cross Functional Relationships
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Representatives
Customer-Focused Service
Data Analysis
Documentation
Functional Testing
IT Service Management
Incident Management
Jira
Leadership
Manual Testing
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
PSM
Passionate about Work
Planning & Scheduling
Problem Solving
Product Management
Project Management
Project Procurement Management
Quality Assurance
Regression Testing
Scrum
Service Desk
Service-Level Agreements (SLA)
Six Sigma
Software Development
Software Quality Assurance
Software as a Service (SaaS)
Standard Operating Procedure (SOP)
Training & Development
User Acceptance Testing
Reshma Thombre Summary
Reshma Thombre, based in London, GB, is currently a Deputy Team Lead at Longdan Ltd. Reshma Thombre brings experience from previous roles at Rayden Interactive, CompuCom and Rashtriya Chemicals & Fertilizers Limited. Reshma Thombre holds a 2022 - 2023 Project Management @ University of Westminster. With a robust skill set that includes Agile Methodologies, Agile Project Management, Analytical Skills, Bug Reporting, Business Development and more.
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