Research Metrics was founded in 2004 to develop mystery shopping software. Through the years we have expanded our suite of products to move beyond mystery shopping into customer satisfaction, marketing research, internal auditing, and other data collection methods. Our core product is our Shopmetrics mystery shopping platform, however have brought many other products to market in recent years as we have matured in the industry. Our software is used throughout the world, with offices in both the US and Europe.
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Research Metrics Questions
The Research Metrics annual revenue was $16.8 million in 2026.
50 people are employed at Research Metrics.
Research Metrics is based in Sylvania, Ohio.
The NAICS codes for Research Metrics are [5419, 54191, 54, 541, 541910].
The SIC codes for Research Metrics are [873, 87].
Top Research Metrics Employees
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Kelly Fischer
Controller at Research Metrics
Toledo, OH, US25+ -
Dennis Richard
Account Manager at Research Metrics
Toledo, OH, US32 -
Dan Rosenberger
Director of IT at Research Metrics
Toledo, OH, US5 -
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Anthony Jania
Product Owner at Research Metrics
Toledo, OH, US33
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