Renu Joshi Email & Phone Number
Head of Customer Service @ Fusion Finance Ltd
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Renu Joshi Location
- Delhi, DL, IN
Renu Joshi Work
- Head of Customer Service @ (July 2025 - Present)
- Senior Vice President, Head Customer Championship Unit @ (January 2023 - March 2025)
- Vice President, Head Complaints Management Unit @ (July 2021 - December 2022)
- Vice President, Head Service Culture @ (July 2018 - June 2021)
- Consultant @ (June 2017 - July 2018)
- Vice President, Corporate Initiatives Group @ (August 2015 - September 2016)
- Project Lead - Customer Service and Service Quality @ (March 2014 - August 2014)
- Head - Customer Service, Marketing and Communications (Retail and Commercial Bank) @ (June 2012 - February 2014)
- Head - Service Delivery , Retail and Commercial market @ (May 2010 - May 2012)
- Head - Service Delivery , Credit Cards @ (February 2006 - May 2010)
- Senior Service Manager @ (February 2003 - January 2006)
- Service Delivery Manager @ (June 1993 - January 2003)
Renu Joshi Education
- University of Delhi
Master of Science (M.Sc) (Molecular Biology)
1991-1993 - Hindu College, Delhi University
B.Sc (Botany)
1988-1991
Renu Joshi Skills
- Financial Services
- Business Relationship Management
- Vendor Management
- Survey Design
- Awareness of the Regulatory Framework and Guidelines
- Cross Functional Team Leadership
- Project Management
- Leadership
- Cross Selling
- Customer Service
- Customer Satisfaction
- Employee Engagement
- Customer Engagement
- Crisis Management
- Credit Cards
- Talent Management
- Retail Banking
- Microsoft Excel
- Marketing Strategy
- Service Delivery
- Project Management Skills
- Business Transformation
- Portfolio Management
- Marketing Communications
- MIS
- Team Management
- Customer Retention
- Internal Communications
- Services
- Relationship Management
- Business Strategy
- Business Process Reengineering
- Contact Centers
- Management Information Systems Mis
- Banking
- Management Information Systems
Renu Joshi Summary
- Renu Joshi, based in Delhi, DL, IN, is currently a Head of Customer Service at Fusion Finance Ltd. Renu Joshi brings experience from previous roles at RBL Bank and XL Catlin. Renu Joshi holds a 1991 - 1993 Master of Science (M.Sc) in Molecular Biology @ University of Delhi. With a robust skill set that includes Financial Services, Business Relationship Management, Vendor Management, Survey Design, Awareness of the Regulatory Framework and Guidelines and more. Renu Joshi has 2 mobile phone numbers on RocketReach.
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Top Fusion Finance Ltd Employees
Sanjay Mahajan
Chief Information Officer
Gurugram, HR, IN
Abhishek Anand
Head of Strategy
Bengaluru, KA, IN
Gautam Munjjaal
Chief Internal Auditor
Gurugram, HR, IN
Renu Joshi
Head of Customer Service
Delhi, DL, IN
Sanjay Garyali
MD and CEO
Mumbai, MH, IN
Modaswer Hossain
Vice President
New Delhi, DL, IN
Suresh Ramaswamy
Vice President Business Operations
Chennai, TN, IN
Sunil Mundra
Chief Operating Officer
Mumbai, MH, IN
Pooja Chaudhary
Deputy Manager - Talent Acquisition (Corporate HR)
Gurugram, HR, IN
Nishant Monga
Chief Compliance Officer
Delhi, India
Deepak Madaan
CCO and IR
India
Krishan Gopal
Chief Financial Officer
Gurugram, HR, IN
Priyanka Wadhera
Chief Strategy Officer
New Delhi, DL, IN
Rashmi Verma
Head of Training And Development -(DVP)
Gurugram, HR, IN
Puneet Dabas
Head of Engineering
Delhi, India
Prashant Agrawal
VP Finance and Head FP and A
Delhi, DL, IN
Mohit Sharma
IT Manager
Gurugram, HR, IN
Sanjay Choudhary
Chief Risk Officer
Delhi, India
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