Renu Joshi Email & Phone Number
Head of Customer Service @ Fusion Finance Ltd
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Renu Joshi Location
- Delhi, DL, IN
Renu Joshi Work
- 2025 -now Head of Customer Service @
- 2023 -2025 Senior Vice President, Head Customer Championship Unit @
- 2021 -2022 Vice President, Head Complaints Management Unit @
- 2018 -2021 Vice President, Head Service Culture @
- 2017 -2018 Consultant @
- 2015 -2016 Vice President, Corporate Initiatives Group @
- 2014 -2014 Project Lead - Customer Service and Service Quality @
- 2012 -2014 Head - Customer Service, Marketing and Communications (Retail and Commercial Bank) @
- 2010 -2012 Head - Service Delivery , Retail and Commercial market @
- 2006 -2010 Head - Service Delivery , Credit Cards @
- 2003 -2006 Senior Service Manager @
- 1993 -2003 Service Delivery Manager @
Renu Joshi Education
- University of Delhi
Master of Science (M.Sc) (Molecular Biology)
1991-1993 - Hindu College, Delhi University
B.Sc (Botany)
1988-1991
Renu Joshi Skills
- Financial Services
- Business Relationship Management
- Vendor Management
- Survey Design
- Awareness of the Regulatory Framework and Guidelines
- Cross Functional Team Leadership
- Project Management
- Leadership
- Cross Selling
- Customer Service
- Customer Satisfaction
- Employee Engagement
- Customer Engagement
- Crisis Management
- Credit Cards
- Talent Management
- Retail Banking
- Microsoft Excel
- Marketing Strategy
- Service Delivery
- Project Management Skills
- Business Transformation
- Portfolio Management
- Marketing Communications
- MIS
- Team Management
- Customer Retention
- Internal Communications
- Services
- Relationship Management
- Business Strategy
- Business Process Reengineering
- Contact Centers
- Management Information Systems Mis
- Banking
- Management Information Systems
Renu Joshi Summary
- Renu Joshi, based in Delhi, DL, IN, is currently a Head of Customer Service at Fusion Finance Ltd. Renu Joshi brings experience from previous roles at RBL Bank and XL Catlin. Renu Joshi holds a 1991 - 1993 Master of Science (M.Sc) in Molecular Biology @ University of Delhi. With a robust skill set that includes Financial Services, Business Relationship Management, Vendor Management, Survey Design, Awareness of the Regulatory Framework and Guidelines and more. Renu Joshi has 2 emails and 2 mobile phone numbers on RocketReach.
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Top Fusion Finance Ltd Employees
Sanjay Mahajan
Chief Information Officer
Gurugram, HR, IN
Gautam Munjjaal
Chief Internal Auditor
Gurugram, HR, IN
Renu Joshi
Head of Customer Service
Delhi, DL, IN
Sanjay Garyali
MD and CEO
Mumbai, MH, IN
Modaswer Hossain
Vice President
New Delhi, DL, IN
Suresh Ramaswamy
Vice President Business Operations
Chennai, TN, IN
Sunil Mundra
Chief Operating Officer
Mumbai, MH, IN
Nishant Monga
Chief Compliance Officer
Delhi, India
Deepak Madaan
CCO and IR
India
Krishan Gopal
Chief Financial Officer
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Shashank Sharma
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Prashant Agrawal
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