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Renith Pavithran Location
Bengaluru, KA, IN
Renith Pavithran Work
2026 -now SLA MANAGER @
2015 -now Customer Success Manager @
2024 -2025 Problem Manager @
2015 -now Technical Lead @
2015 -2025 Problem Manager @
2015 -2025 Assistant Consultant @
2023 -2024 Service lead @
2019 -2023 Key Account Manager @
2018 -2019 Access Manager @
2018 -2018 Transition Coordinator @
2015 -2018 Information Technology Help Desk Coordinator @
2014 -2015 Wintel Engineer @
2012 -2014 Service Desk Engineer @
2011 -2012 System Administrator @ TTK Services Pvt. Ltd.
Renith Pavithran Education
Bharathiar University
Bachelor's degree (Computer Science)
2015-2017
NTTF (Nettur Technical Training Foundation)
High School Diploma (Information Technology)
2008-2011
NTTF (Nettur Technical Training Foundation)
Diploma of Education (Information Technology)
Renith Pavithran Skills
IT Service Management
IT Escalation
Social Media
• IT Service Management • Access Management • Agile Methodologies • Customer Success Management • Data Governance • Service Hierarchy Mapping • Technical Support • Team Leadership • Root Cause Analysis • Resilience and Flexibility (Can Do Attitude) • Effective Communication • Team Work • Effective communication • Personal Accountability
Project Delivery
Operations
Incident Management
Service Levels
Service Operation
Service-Level Agreements (SLA)
Analytical Skills
Problem Solving
Escalation
Complaint Management
Communication
Written Communication
Customer Satisfaction
Team Leadership
Information Technology
Operations Management
Account Management
Customer Success
Process Improvement
Transition Planning
Transition Management
Transition Support
Organizational Transitions
Project Coordination
Business Transition Planning
Ownership Transition
Business Transition
Project Planning
Project Implementation
Project Management
Escalations Management
Customer Service
Customer Escalation Management
Technical Support
Troubleshooting
Job Transition
Data Analysis
Teamwork
Research
Teaching
Active Directory
ITIL Certified
Management
Escalation Resolution
Escalation Process
Team Management
ITIL Implementation
Training
Process Migration
Service Improvement Plans
Microsoft Office
Microsoft Excel
Microsoft Word
PowerPoint
English
Windows
Outlook
Public Speaking
HTML
Lotus Notes
Computer Hardware
Renith Pavithran Summary
Renith Pavithran, based in Bengaluru, KA, IN, is currently a SLA MANAGER at Xpandretail. Renith Pavithran brings experience from previous roles at Tata Consultancy Services. Renith Pavithran holds a 2015 - 2017 Bachelor's degree in Computer Science @ Bharathiar University. With a robust skill set that includes IT Service Management, IT Escalation, Social Media, • IT Service Management • Access Management • Agile Methodologies • Customer Success Management • Data Governance • Service Hierarchy Mapping • Technical Support • Team Leadership • Root Cause Analysis • Resilience and Flexibility (Can Do Attitude) • Effective Communication • Team Work • Effective communication • Personal Accountability, Project Delivery and more. Renith Pavithran has 4 emails on RocketReach.
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