Renee Taylor Email & Phone Number
Director, Customer Service @ UnitedHealth Group
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Renee Taylor Location
- Overland Park, KS, US
Renee Taylor Work
- 2014 -now Director, Customer Service @
- 2013 -2014 Vice President and Program Operations Management and Sales and Reporting LSSBB @
- 2012 -2014 Vice President, Vendor Relations Management @
- 2009 -2012 Vice President, Operations @ Masterpeace Investments
- 2006 -2012 Director, Customer Service - Global Bpo Contact or Call Centers @
- 2003 -2006 Director, Customer Service Operations Delivery - Contact and Call Center | Project Delivery @
- 2001 -2003 General Manager, Customer Service Operations - Contact and Call Centers @
- 1991 -2001 Customer Service Manager - Contact and Call Center @
Renee Taylor Education
- Johnson County Community College
Certificate
2020-2020 - University of Phoenix
Bachelor of Science
- University of Phoenix
Bachelor of Science - Management
Renee Taylor Skills
- Building Relationships
- Six Sigma tools
- Training Delivery
- Contract Negotiation
- Project Execution
- New Hire Training
- Workforce Management
- Global Sourcing
- Cost Containment
- Call Center
- Problem Solving
- Analytics
- Contact Centers
- Staff Retention
- Staff Development
- Operations Management
- Business Process Improvement
- Cost Reduction Strategies
- Procedure Development
- Strategic Hiring
- Project Management
- Upselling
- 10 years B2B, 10+ years B2C
- Vendor Management
- Customer Satisfaction
- Budgets
- Call Centers
- Six Sigma
- Performance Management
- Outsourcing
- Training
- BPO
- Leadership Development
- CRM
- Process Improvement
- Telecommunications
- Customer Experience
- Customer Retention
- Program Management
- Team Management
- Service Delivery
- Team Building
- Management
- Team Leadership
- Cross-functional Team Leadership
- Up-selling
- Strategy
- Coaching
- Sales
- Change Management
- Microsoft Word
- Business Process
- Cost Reduction
- Customer Service
- Marketing
- Up Selling
- 10+ Years B2c
- Cross Functional Team Leadership
- Business Development
- 10 Years B2b
- Cross Functional Team
- Microsoft Excel
- 10+ Years
- Leadership
- Customer Relationship Management Crm
- Strategic Planning
- Operations Execution
- Customer Relationship Management
Renee Taylor Summary
- Renee Taylor, based in Overland Park, KS, US, is currently a Director, Customer Service at Unitedhealth Group. Renee Taylor brings experience from previous roles at Umb Bank, Masterpeace Investments and Sprint. Renee Taylor holds a 2020 - 2020 Certificate @ Johnson County Community College. With a robust skill set that includes Building Relationships, Six Sigma tools, Training Delivery, Contract Negotiation, Project Execution and more. Renee Taylor has 1 emails on RocketReach.
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