Rene S Email & Phone Number
Sr Incident Management Analyst @ GM Financial
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Rene S Location
- Waxahachie, TX, US
Rene S Work
- 2025 -now Sr Incident Management Analyst @
- 2023 -2025 Contact Center Support Engineer II @
- 2018 -2023 Business Systems Analyst II Production Support - IT Services @
- 2013 -2018 Senior Quality Assurance Analyst - IT Services @
- 2008 -2013 Corporate Dialer Administrator @
- 2007 -2008 Bilingual Customer Service Representative @
- 2004 -2007 Bilingual Customer Support Representative @
- 2002 -2004 Bilingual Customer Service Representative II @ Providian Financial
- 2000 -2002 Bilingual Technical Support Representative @
Rene S Skills
- User Acceptance Testing
- Customer Service
- Quality Assurance
- Technical Support
- Software Documentation
- Documentation
- Call Centers
- Testing
- Business Process
- Agile & Waterfall Methodologies
- Finance
- Requirements Analysis
- IT Strategy
- Analysis
- Banking
- Test Planning
- Software Development
- IBM iSeries
- Verint Call Recording
- Microsoft Excel
- Windows XP
- SharePoint
- SQL
- JavaScript
- Visio
- Microsoft Office
- Microsoft Word
- HTML
- Cascading Style Sheets (CSS)
- Management
- Leadership
- Predictive Dialers
- Avaya IP Telephony
- IVR
- Dialer Management
- Test Scripts
- UAT Coordination
- HP ALM
- Artiva
- BMC Remedy AR System
- Fiserv
- Archer
- Aspect 7.2 UIP/ALM
- Aspect ALM
- Create Test Scripts
- Aspect UIP
- Verint
- Servion
- Verint DPA
- Azure DevOps
Rene S Summary
- Rene S, based in Waxahachie, TX, US, is currently a Sr Incident Management Analyst at GM Financial. Rene S brings experience from previous roles at GM Financial. With a robust skill set that includes User Acceptance Testing, Customer Service, Quality Assurance, Technical Support, Software Documentation and more. Rene S has 2 emails and 2 mobile phone numbers on RocketReach.
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