Rene Gonzalez Email & Phone Number

Global Service Manager @ Viasat Energy Services

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Rene Gonzalez Location

Houston, TX, US

Rene Gonzalez Work

2009 -now Global Service Manager @
2006 -2009 Global Service Desk Manager @
2005 -2006 Information Access Manager @ Schlumberger Information Solutions
2004 -2005 Cork Service Desk Operations Manager @
2003 -2004 Global Application Support Manger @ Schlumberger Information Solutions
2001 -2003 Global Service Desk Consolidation Project Manager @ Schlumberger Technologies
2001 -2001 Site Manager and Project Manager (Contractor) @
1999 -2001 Director, National Call Center @ Superior Consultant Company
1997 -1999 IT Manager @ Primo Systems, Inc.
1992 -1997 IT Manager and Systems Consultant @ Saladin
1982 -1988 Colorado Branch Customer Support Manager @

Rene Gonzalez Education

Sam Houston State University
BS
1978-1982

Rene Gonzalez Skills

Management
Microsoft Word
Project Management
Technology
SOX
Material Management
Energy
Business
Strategic Planning
Operations
Geophysics
Team Building
Sizing
Consulting
Europe
Financial Performance
Help Desk Support
Development Projects
Distributed Systems
Level 1
Restore
Information Access
Service Desk
Vendors
ISO
Computing
Business Value
Net
Cost
Novell
Incident Management
Mentoring
Career Development
Learning Styles
Blueprint Reading
Oversight
Data Mapping
Support Groups
Driving
Introducing
ACD
Service Level Management
Aspect Acd
Temporary Placement
Facilitation
Customer Support
Data Conversion
Requirements Gathering
Texas
Revenue
Design
Financial Statements
Outsourcing
Science
Security
Resume
Key Performance Indicators
North America
CRM
Metrics
IT Service Management
Spanish
Downsizing
Human Resources
Africa
Seminars
Networking
Escalation
Sun Microsystems
Languages
Customer Satisfaction
System
Business Services
Cell
English
Quality Assurance Processes
Key Metrics
Healthcare
Real Time
Offering
Bilingual
Navigation
Product Rationalization
Inventory
Consolidation
Medicine
Risk Management
Asset Management
Training
BMC Remedy
Policy
Total Cost of Ownership
External Clients
Enterprise Software
Sla
End Users
Compaq
Subject Matter Expert
Global Staffing
Trains and Add Rails
System Monitoring
Reporting
Incident
Education/Training
Call Centers
Service Delivery
Problem Management
Analysis
Written
General Practitioner
Hospitals
Social Security
Business Partnering
Power
Workstations
Gas
Houston
Shoring
Query Writing
Applications
Media Studies
Schedules
Core Competencies Include
Business Operations
Quality Assurance
Russia
Ireland
Workshops
Oilfield
Interactive Advertising
Petroleum
Change Management
High Energy
Technical Support
Project Planning
Project
Contractual Agreements
Dashboard
Strategic HR
Staffing Models
Responsibility
Oil and Gas
Internal Audit
Cost Center Management
Rapport
International
On Going Support
Efficiencies
Google Groups
Executive Management
ITIL
Account Management
Implementing Training Programs
Start Ups
Enterprise Services
Microsoft SQL Server
Cork
Consolidate
Software
Windows NT
Business Process Management
BMC Patrol
Addressing
Level 3 Support
Asset
Application Support
Queues
Budgets
Management Development
Optimization
Knowledge Management
Connecticut
Conceptual Modeling
MIS
Delivery
Customer Base
Apropos
Global Application Support
Coordinated
Prototype
Databases
.NET

Rene Gonzalez Summary

Rene Gonzalez, based in Houston, TX, US, is currently a Global Service Manager at RigNet. Rene Gonzalez brings experience from previous roles at Schlumberger and Schlumberger Information Solutions. Rene Gonzalez holds a 1978 - 1982 BS @ Sam Houston State University. With a robust skill set that includes Management, Microsoft Word, Project Management, Technology, SOX and more. Rene Gonzalez has 1 emails and 1 mobile phone numbers on RocketReach.

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