2002 -2003 Administrative Assistant @ NOVA GROUP INC. AAFB, GUAM
1997 -2002 Project Administrator @ DICK PACIFIC CONSTRUCTION formerly FLETCHER PACIFIC GUAM
1995 -1996 Executive Secretary and Personnel and Payroll @ PAN OCEANIA LTD/TNT WORLDWIDE
1993 -1994 Executive Assistant and Personnel and Payroll @ GUAM DAI-ICHI HOTEL
Rencel B Education
West Negros College
(BS Education in English for Secondary Education)
2008-2009
International Correspondence School, USA
(Accounting and Hotel and Restaurant Management)
1990-1991
La Consolacion College
(BS Hotel and Restaurant Management)
1986-1990
Rencel B Skills
Human Resources
Training
Performance Management
Business Process Improvement
Employee Engagement
Call Centers
Customer Service
Team Management
Lead Generation
Start up Management
Call Transcriptioning
Process Quality Improvement
Cross-functional Team Leadership
Project Team Management
Rencel B Summary
Rencel B, based in Philippines, is currently a Operations Manager at Aigent. Rencel B brings experience from previous roles at Aigent, Ubiquity Global Services and Transcom. Rencel B holds a 2008 - 2009 West Negros College. With a robust skill set that includes Human Resources, Training, Performance Management, Business Process Improvement, Employee Engagement and more.
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