Renato Silva Email & Phone Number
Regional Head of Transformation and Customer Outcomes @ A.P. Moller - Maersk
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Renato Silva Location
- Spain
Renato Silva Work
- Regional Head of Transformation and Customer Outcomes @ (October 2020 - Present)
- Global Head of Customer Experience @ (January 2016 - October 2020)
- Head of Sales East Central Europe @ (October 2014 - December 2015)
- Country General Manager @ (August 2013 - October 2014)
- General Manager - Iberia @ (August 2009 - August 2013)
- Iberia Customer Service MNG @ (July 2006 - September 2009)
- Country Coordinator and MNG @ (July 2004 - June 2006)
- Sales and Sales MNG @ (January 1998 - January 2002)
Renato Silva Education
-
(Human Services)
2007-2008 - Insead 2006-2006
- Ispab - Instituto Superior De Pacos De Brandao
(International Relations)
1992-1997
Renato Silva Skills
- Container Shipping
- Shipping
- International Shipping
- Maritime
- Customer Relations
- Transportation
- International Trade
- Change Management
- Negotiation
- Organizational Development
- Customer Service
- International Business
- People Management
- Commercial Management
- Coaching
- Container
- Management
- Logistics
- Freight Forwarding
- International Logistics
- Ocean
- Freight
- Ports
- Business Strategy
- Project Planning
- Export
- Supply Chain Management
- Pricing
- Logistics Management
- Air Freight
- Ocean Freight
- Forwarding
- Supply Chain
- Customs Regulations
- Maritime Operations
- Import
- SEA
- Operations Management
- Transportation Management
- Process Excellence
- Ocean Transportation
- Administration
- Adoption
- Business
- Client Focus
- Commercialization
- Consulting
- Contact Centers
- Continuous Improvement
- Cross-Selling
- Customer Satisfaction
- Executive Management
- Global Client Management
- KPI Implementation
- Leadership
- Legal Aspects
- Offshore
- Performance Reporting
- Presentations
- Proactive Monitoring
- Productivity Improvement
- Recruiting
- Renewals
- Sales Management
- Service Improvement
- Team Building
- Team Leadership
- Upselling
Renato Silva Summary
- Renato Silva, based in Spain, is currently a Regional Head of Transformation and Customer Outcomes at A.p. Moller - Maersk. Renato Silva brings experience from previous roles at Safmarine and A.p. Moller - Maersk. Renato Silva holds a 2007 - 2008 . With a robust skill set that includes Container Shipping, Shipping, International Shipping, Maritime, Customer Relations and more. Renato Silva has 3 emails and 8 mobile phone numbers on RocketReach.
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