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Renato Lopes Location
Boston, MA, US
Renato Lopes Work
Director, IT Program and Operations, Specialty Lines at The Hanover Insurance Group @ (March 2025 - Present)
Director, IT Operations, Specialty Lines @ (April 2022 - June 2025)
IT Sr Manager, Specialty Production Management @ (February 2019 - May 2022)
IT Manager, Service Management Operations @ (September 2014 - February 2019)
Release Manager @ (June 2012 - September 2014)
Sr TSC Specialist @ (October 2010 - June 2012)
TSC Specialist @ (February 2006 - October 2010)
Wi-Fi Level 2 Support Technician @ ICOA, Inc (January 2005 - February 2006)
Renato Lopes Education
Community College of Rhode Island
Cisco Networking Academy (Cisco Certified Network Associate (CCNA))
2010-2012
New England Institute of Technology
Associate Degree (Computer Information System)
2003-2004
Renato Lopes Skills
Desktop Support
Troubleshooting
Windows
Deployment
A+ Certified
Cisco
Call Center
Customer Service
Team Leadership
CCNA
System Deployment
Technical Support
SharePoint
Network Security
Call Centers
Citrix
Requirements Analysis
Testing
Microsoft Excel
Management
Project Management
Leadership
IT Service Management
Renato Lopes Summary
Renato Lopes, based in Boston, MA, US, is currently a Director, IT Program and Operations, Specialty Lines at The Hanover Insurance Group at The Hanover Insurance Group. Renato Lopes brings experience from previous roles at The Hanover Insurance Group. Renato Lopes holds a 2010 - 2012 Cisco Networking Academy in Cisco Certified Network Associate (CCNA) @ Community College of Rhode Island. With a robust skill set that includes Desktop Support, Troubleshooting, Windows, Deployment, A+ Certified and more. Renato Lopes has 2 emails and 1 mobile phone numbers on RocketReach.
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