Renata Rocha Email & Phone Number
VP, CX Strategy, Operations and Programmatic Customer Success @ Klaviyo
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Renata Rocha Location
- London, GB
Renata Rocha Work
- VP, CX Strategy, Operations and Programmatic Customer Success @ (June 2026 - Present)
- VP Digital and Programmatic Customer Success, Global @ (March 2025 - May 2026)
- VP of Customer and Partner Success, EMEA @ (January 2024 - February 2025)
- Climate Change: Learning For Action Fellow @ (November 2023 - Present)
- Head of Customer Experience, EMEA @ (August 2020 - January 2024)
- Managing Director - EMEA @ (January 2023 - May 2023)
- Head of Partnerships - EMEA @ (January 2019 - May 2020)
- Head of Enterprise Sales for Digital Solutions - LATAM @ (September 2015 - January 2019)
- Co-Founder, Product and CS @ Neemu Search Engine & Marketing Platform (December 2012 - September 2015)
- Revenue Operations and Pricing Manager @ (May 2012 - April 2013)
- Revenue Operations Manager @ (January 2010 - June 2012)
- S and OP Manager @ (December 2007 - January 2010)
- Process Engineer - Internship @ Allibert (December 2006 - March 2007)
- International Markets - Demand Planning @ (February 2003 - November 2006)
Renata Rocha Education
- Terra.do
Climate Change - LFA (Climate Change: Learning For Action Fellow)
2023-2024 - USP - Universidade de São Paulo
Master of Science (M.Sc.) (Entrepreneurship/Entrepreneurial Studies)
2013-2015 - Stanford University Graduate School of Business
Post Graduate (Entrepreneurship/Entrepreneurial Studies)
2014-2014 - FIA Business School
Post graduation in business consulting
2009-2010 - Fundação Vanzolini
Six Sigma - Green Belt
2009-2009 - UFSCar - Alumni
Industrial Engineering
2002-2007 - Cavendish College, London
International Trade - Import/Export
2005-2005
Renata Rocha Skills
- Supply Chain
- Lean Manufacturing
- Six Sigma
- Demand Planning
- Supply Chain Management
- SAP
- Business Strategy
- Logistics
- Business Process
- Pricing
- Analysis
- Management
- Product Development
- E-commerce
- Budgets
- Project Planning
- Sales Management
- Logistics Management
- Pricing Strategy
- SAP Products
- Account Management
- Build Strong Relationships
- Business Development
- Business Management
- Business Reviews
- Change Management
- Competitive Landscape
- Cross-Selling
- Customer Experience
- Customer Relationship Management (CRM)
- Escalations Management
- Executive Visibility
- International Sales
- Leadership
- Performance Metrics
- Presentation Skills
- Relationship Building
- Sales
- Sales Growth
- Sales Processes
- Software as a Service (SaaS)
- Startups
- Strategic Partnerships
- Strategic Thinking
- Strategy
- Sustainability
- Team Leadership
- Technical Sales
- Voice of the Customer
- Engineering
- E Commerce
- Microsoft Office
Renata Rocha Summary
- Renata Rocha, based in London, GB, is currently a VP, CX Strategy, Operations and Programmatic Customer Success at Klaviyo. Renata Rocha brings experience from previous roles at Klaviyo, Terra.do and Shopify. Renata Rocha holds a 2023 - 2024 Climate Change - LFA in Climate Change: Learning For Action Fellow @ Terra.do. With a robust skill set that includes Supply Chain, Lean Manufacturing, Six Sigma, Demand Planning, Supply Chain Management and more. Renata Rocha has 3 emails and 3 mobile phone numbers on RocketReach.
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