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Rena Baldwin Location
Hampton, VA, US
Rena Baldwin Work
Customer Service Representative @ (December 2018 - Present)
Customer Service Specialist @ (September 2017 - Present)
PCA @ (July 2017 - Present)
Guest Services Associate @ Toys R Us (November 2011 - June 2018)
Rena Baldwin Education
Centura College-Newport News
Associate of Science - AS (Medical/Clinical Assistant)
Rena Baldwin Skills
Active Listening
Appointment Scheduling
Attention to Detail
CRM Software
Communication
Computer Literacy
Contact Center Operations
Contact Centers
Creative Problem Solving
Critical Thinking
Customer Communication
Customer Experience
Customer Interaction
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Representatives
Customer Service Training
Customer Support
Data Entry
Dexterity
Direct Sales
Employee Training
Ethernet
Google Calendar
Healthcare
High Level Of Accuracy
Internet Access
Interpersonal Communication
Interpersonal Skills
Keyboards
Leadership
Leadership Development
Medical Terminology
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
Multi-task & Handle High-volume Workloads
Multitasking
Online Support
Organization Skills
Patient Support
Phone Etiquette
Phone Manner
Problem Solving
Resolving Issues
Retail
Sales
Sales Processes
Solution-oriented
Team Building
Teamwork
Technical Support
Time Management
Training Programs
Troubleshooting
Virtual Training
Written Communication
Rena Baldwin Summary
Rena Baldwin, based in Hampton, VA, US, is currently a Customer Service Representative at IBEX Global. Rena Baldwin brings experience from previous roles at DICK'S Sporting Goods, HOPE IN HOME LIMITED and Toys R Us. Rena Baldwin holds a Associate of Science - AS in Medical/Clinical Assistant @ Centura College-Newport News. With a robust skill set that includes Active Listening, Appointment Scheduling, Attention to Detail, CRM Software, Communication and more. Rena Baldwin has 3 emails and 4 mobile phone numbers on RocketReach.
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