RemoteHQ Information

RemoteHQ provides trusted IT support and project delivery for operationally complex environments — from hotels to shopping centres and mixed-use properties — where reliable systems are critical to day-to-day operations and customer experience. Founded in 2017, our roots are in hospitality. Today, we support close to 50 hotels across Australia and bring the same operational discipline, responsiveness, and attention to detail to retail and mixed-use environments with similar uptime and service demands. We work as an extension of our clients’ teams — simplifying technology, improving reliability, and taking ownership of both live operational support and complex project delivery. Our independence from vendors means our advice is always practical, transparent, and aligned to what’s right for each property. Led by Managing Director Ken Hall, RemoteHQ combines deep hospitality knowledge with hands-on technical expertise to deliver: • Ongoing managed IT support • Hotel pre-openings and project delivery • Network, systems and infrastructure deployment • Vendor coordination and integration • Strategic IT planning, audits and budgeting We’re known for our low engineer-to-site ratio, proactive approach, and long-term partnerships built on trust, consistency, and results.