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Regina Johnson Location
Charleston, SC, US
Regina Johnson Work
Director of Contact Center Operations @ (January 1999 - Present)
Financial Advisor @ (January 1997 - January 1999)
Insurance Agent and Financial Advisor @ (January 1995 - January 1996)
Contact Center Manager @ Sears (January 1982 - January 1995)
Regina Johnson Education
The University of Toledo
University of Michigan
Bedford High School
Regina Johnson Skills
Process Improvement
Telemarketing
Inbound Marketing
CRM
Call Centers
Customer Retention
Lead Generation
Call Center
Customer Satisfaction
Strategic Planning
Workforce Management
Operations Management
B2B
Team Building
Customer Service
Recruiting
Program Management
Management
Leadership
Contact Centers
Customer Experience
Cross-functional Team Leadership
Account Management
BPO
Training
Business Process Improvement
Cross Functional Team
Business Process
Cross Functional Team Leadership
Regina Johnson Summary
Regina Johnson, based in Charleston, SC, US, is currently a Director of Contact Center Operations at DialAmerica, Inc.. Regina Johnson brings experience from previous roles at American Express Financial Advisors, MetLife and Sears. Regina Johnson holds a The University of Toledo. With a robust skill set that includes Process Improvement, Telemarketing, Inbound Marketing, CRM, Call Centers and more. Regina Johnson has 1 emails and 2 mobile phone numbers on RocketReach.
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