Refresh Support Limited Information

Refresh has one simple goal: to make your own IT work for you. We achieve it by paying attention to what you want and by giving you rapid, effective, local support. What we don’t do is blind you with jargon or sell you products and software you don’t need. Small businesses need the same level of service and response as large corporations, because system failures can be just as serious. You need to be sure that your IT investment is genuinely productive, and that applies not only to PCs but also to items like servers, tablets and smartphones. The high service levels of an internal IT department can become a reality when you work with Refresh, because our goal is to provide comprehensive local support quickly, based on an understanding of your own business. Whatever issues you encounter, we can help. Consultancy is an important part of what we do – we can talk through all relevant business requirements such as networking, backups, cloud technologies, user syncing and security. Then we can provide a clear strategy complete with all necessary hardware and software. Refresh offers ad-hoc support as well as two fixed-price packages designed to give business users the best ‘fit’ in terms of value and service and a full Service Level Agreement (SLA). Make sure your IT is a business asset, not a drain on resources. Talk to Refresh about the support plan that will suit your own circumstances.