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Reetesh Patel Location
Gauteng, South Africa
Reetesh Patel Work
Senior Technical Support Specialist @ (January 2025 - Present)
Application Support Team Lead @ (January 2025 - Present)
Senior Information Technology Support Analyst @ (August 2023 - January 2025)
Junior Support Technician @ (November 2019 - August 2023)
Intern - IT Support Services @ Department of Social Development (November 2017 - March 2019)
Reetesh Patel Education
North-West University / Noordwes-Universiteit
Honours (Information System)
2017-2017
North-West University / Noordwes-Universiteit
Bachelor of Commerce (BCom) (Bcom information systems)
2014-2016
Sol Plaatjie Secondary School
High School Certificate (High School)
2009-2013
Reetesh Patel Skills
Help Desk Support
Customer-focused Service
Service Delivery
IT Management
ITIL
Computer Network Operations
Cybersecurity
Service Desk
Customer Experience
IT Operations
Performance Reporting
Agile & Waterfall Methodologies
Customer Service Management
Microsoft Products
Scripting
Computer Hardware Troubleshooting
Customer Support
Software Troubleshooting
Transact-SQL (T-SQL)
Visio
Leadership
Strategic Planning
SQL
Teamwork
Operating Systems
Creative Problem Solving
Database Management System (DBMS)
Information Technology
IT Hardware Support
Network Administration
A+
N+
IT support service
Problem Solving
Communication
Analytical Skills
Technical Support
Computer Hardware
Wireless Networking
Server Administration
Network Security
Windows Server
Software Installation
Troubleshooting
Computer Networking
Microsoft Excel
Git
Microsoft Outlook
Agile Methodologies
Microsoft PowerPoint
Reetesh Patel Summary
Reetesh Patel, based in Gauteng, South Africa, is currently a Senior Technical Support Specialist at Syntell (PTY) Ltd.. Reetesh Patel brings experience from previous roles at Syntell (PTY) Ltd., Ricoh South Africa and Department of Social Development. Reetesh Patel holds a 2017 - 2017 Honours in Information System @ North-West University / Noordwes-Universiteit. With a robust skill set that includes Help Desk Support, Customer-focused Service, Service Delivery, IT Management, ITIL and more. Reetesh Patel has 1 emails on RocketReach.
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