Reecha Sharma Email & Phone Number
ServiceNow Business Analyst @ Alaska Airlines
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Reecha Sharma Location
- Peoria, AZ, US
Reecha Sharma Work
- 2026 -now ServiceNow Business Analyst @
- 2025 -2026 Information Technology Analyst @
- 2023 -2025 Business Process Consultant @
- 2019 -2023 Business Analyst @
- 2019 -2023 Product Specialist @
- 2017 -2018 Business Analyst @ VHL Technology Client San Manuel
- 2017 -2018 Scrum Master @ VHL Technologies (Client: San Manuel Mission Band of Indians)
- 2006 -2015 Process Consultant @ Ericsson India Global Services Pvt. Ltd.
- 2013 -2015 Process Analyst @
- 2010 -2013 Change Management Lead @
- 2006 -2009 Business Analyst @ Ericsson India Global Service Pvt Ltd.
Reecha Sharma Education
- Institute of Management Technology, Ghaziabad
Master of Business Administration (M.B.A.) (Information Technology and Human Resource Management)
2009-2011 -
Bachelor of Technology (B.Tech.) (Electronics and Communication)
- Punjab Technical University
Bachelor of Engineering (Telecommunications Engineering)
- Institute of Management Technology, Ghaziabad
Master's Degree (Human Resources Management/Personnel Administration, General)
Reecha Sharma Skills
- Requirements Analysis
- KPI implementation
- ITIL
- Six Sigma]
- Service Desk Management
- Telecommunications
- Team Management
- Process Improvement
- Visio
- Statistical Data Analysis
- Progress Monitoring
- GSM
- Managed Services
- Project Coordination
- Business Process
- Change Management
- Capability Maturity Model Integration Cmmi
- CMMI
- KPI Reports
- Business Process Improvement
- SQL
- Management
- ISO 27001 Lead Auditor
- Project Management
- Service Level Agreements Sla
- Pre Sales
- Service Delivery
- Software Development Life Cycle Sdlc
- Capability Maturity Model Integration
- Service Level Agreements
- Software Development Life Cycle
Reecha Sharma Summary
- Reecha Sharma, based in Peoria, AZ, US, is currently a ServiceNow Business Analyst at Alaska Airlines. Reecha Sharma brings experience from previous roles at CSAA Insurance Group, a AAA Insurer, Cask, Albertsons Companies and Albertsons. Reecha Sharma holds a 2009 - 2011 Master of Business Administration (M.B.A.) in Information Technology and Human Resource Management @ Institute of Management Technology, Ghaziabad. With a robust skill set that includes Requirements Analysis, KPI implementation, ITIL, Six Sigma], Service Desk Management and more. Reecha Sharma has 1 mobile phone numbers on RocketReach.
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