Reece Kong Email
Senior Customer Excellence Manager @ Emma – The Sleep Company
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Reece Kong Location
- Taguig, NCR, PH
Reece Kong Work
- 2023 -now Senior Customer Excellence Manager @
- 2021 -2023 Operations Team Lead (APAC) @
- 2020 -2021 Bilingual Customer Service Representative @
Reece Kong Education
- University of the Philippines Diliman
Bachelor's degree (Hotel, Restaurant and Institution Management)
2020-2024
Reece Kong Skills
- Customer Journeys
- Lean Six Sigma
- DMAIC
- Performance Management
- Software as a Service (SaaS)
- Service-Level Agreements (SLA)
- Leadership
- Customer Experience Management
- People Development
- People Management
- Partner Relationship Management
- Recruiting
- Project Management
- Operations Management
- Team Management
- Bilingual Communications
- Customer Support
- Social Media Marketing
- Marketing
- Facebook Marketing
- Customer Success
- Salesforce
- SAP Hybris
- Microsoft Office
- Customer Service
- Team Leadership
- Cantonese
- Mandarin
- IT Hardware Support
- Process Improvement
Reece Kong Summary
- Reece Kong, based in Taguig, NCR, PH, is currently a Senior Customer Excellence Manager at Emma – The Sleep Company. Reece Kong brings experience from previous roles at IntouchCX. Reece Kong holds a 2020 - 2024 Bachelor's degree in Hotel, Restaurant and Institution Management @ University of the Philippines Diliman. With a robust skill set that includes Customer Journeys, Lean Six Sigma, DMAIC, Performance Management, Software as a Service (SaaS) and more. Reece Kong has 2 emails on RocketReach.
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Others Named Reece Kong
Reece Kong
President
New York, NY, USA
Reece Kong
Senior Customer Excellence Manager
Taguig, NCR, PH
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