Reece Couchman Email & Phone Number
CEO and Founder @ The SaaSy People
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Reece Couchman Location
- Birmingham, GB
Reece Couchman Work
- 2019 - now CEO and Founder @
- 2014 - 2019 Senior Director - Customer Care @
- 2014 - 2014 Telephony and Networks Consultant @
- 2013 - 2014 Resident AVAYA Voice Engineer @
Reece Couchman Education
- The University of Wolverhampton
Degree (Science), Computing Science
Reece Couchman Skills
- Avaya IP Telephony
- Avaya Communication Manager
- Avaya AES
- Avaya Site Administration
- Avaya
- AVAYA IP Office
- ISDX
- Cisco Call Manager
- Cisco Routers
- AVAYA CMS Supervisor
- Audix
- Siebel 7.x
- Toad 9.0
- Putty
- Definity
- Sla
- Voice Mail
- Call Logging
- IT Service Management
- System Deployment
- VoIP
- Cloud Computing
- Troubleshooting
- Windows Server
- IIS
- Telephony
- IP
- IVR
- Genesys
- LAN-WAN
- SIP
- QoS
- WAN
- High Availability
- ITIL v3 Foundations Certified
- ITIL Certified
- ITIL
- Cisco Technologies
- Microsoft SQL Server
- DHCP
- Data Center
- Incident Management
- TCP/IP
- Active Directory
- Software Installation
- Service Delivery
- Problem Management
- Network Design
- Citrix
- Avaya Technologies
- Conduit
- Customer Retention
- Avaya Site
- Customer Support
- Department Budgeting
- Management
- Organizational Leadership
- Lan Wan
- Leadership
- Salesforce.com
- Change/Transformation Management
- Customer Satisfaction
- Team Management
- Team Leadership
- B2b and B2c Customer Support/Engagement
- Operations Management
- Budget Management
- Customer Service
- Project Management
- Global Business Unit Leadership
- Itil V3 Foundations
- Avaya Communication
- Strategy Design and Execution
- Software as a Service Saas
- Customer Service Management
- Strategic Planning
- New Product/Services Launch and Management
- Timelines
- Organization Skills
- Department Management
- Business Process Re Engineering
- Incident/Escalation Management
- Contact Centre Management
- Case Management
- Business Strategy
- High Level of Accuracy
- Software as a Service
Reece Couchman Summary
- Reece Couchman, based in Birmingham, GB, is currently a CEO and Founder at The SaaSy People. Reece Couchman brings experience from previous roles at NewVoiceMedia and Capita Technology Solutions (CCT). Reece Couchman holds a Degree (Science), Computing Science @ The University of Wolverhampton. With a robust skill set that includes Avaya IP Telephony, Avaya Communication Manager, Avaya AES, Avaya Site Administration, Avaya and more. Reece Couchman has 2 emails and 1 mobile phone numbers on RocketReach.
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