RedeemX Information

redeemX specialises in a Customer eXperience Management platform (CXM) integrating data from multiple systems across various touchpoints, in real-time, to provide insights into your customers, giving you the power to create a unique experience and exceed your customer’s expectations…we bridge integration gaps to get the best out of your existing systems. redeemX CXM facilitates the analysis of your customers behaviours and preferences so you are better positioned to curate offers and rewards to drive repeat visitation and brand loyalty. Automated communications and campaigns can be delivered instantly through your Member App or via email/SMS, and you can provide the tools for your Service Team to promptly respond to your customer’s needs through a Staff App, all components designed to enhance your customer’s overall experience quickly and effortlessly. RedeemX CXM platform is tailored and scaled to suit any venue and their bespoke requirements, be it a single site or group operation of any size. Our company is wholly owned and operated so our in-house development team is able to deliver customised solutions to meet our partner’s needs, constantly working on new automations and consolidation of touch points to ensure a seamless experience through seamless integration. RedeemX: redefining customer experience expectations!