Reda Amar Email & Phone Number
IT PMO and Change Management Director @ Raymond Chabot Grant Thornton
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Reda Amar Location
- Montreal, QC, CA
Reda Amar Work
- 2021 -now IT PMO and Change Management Director @
- 2020 -2021 IT Section Head - District Service and Support @
- 2019 -2020 Director Managed Services @
- 2019 -2019 IT Services Director @
- 2016 -2019 IT Service Delivery Director @
- 2014 -2016 IT Service Desk Manager @
- 2013 -2014 Service Desk Analyst \ Team Lead \ Change Board Coordinator @
- 2012 -2013 Application Specialist @
- 2012 -2012 Service Desk Analyst - AON Canada @
- 2008 -2011 Learning Manager @
- 2007 -2008 Tech support Manager @
- 2006 -2007 Team Manager @
- 2005 -2006 Product Specialist @
- 2005 -2005 Technical expert @
Reda Amar Education
- Université du Québec à Montréal
Master's degree (Project Management)
2016 - UQAM | Université du Québec à Montréal
Programme cours en gestion de projet (Gestion de projet)
2013-2014 - ESTEM
Bachelor of Applied Science (B.A.Sc.) (Telecom)
2001-2005 - Lycée El waha
Baccalauréat (Sciences exprimentales)
1998-2001
Reda Amar Skills
- Offshore Outsourcing
- IT Service Management
- ITIL v3 Foundations Certified
- Service Desk
- IT Service Delivery
- Call center start-up
- ITIL
- Project Management
- PMP
- Incident Management
- Training Delivery
- KPI Dashboards
- KPI Implementation
- Project Coordination
- BMC Remedy
- Octopus
- Gestion des incidents
- Management services IT
- Centre de services
- Gestion de projet
- Prestation de service
- Service client
- Service-level agreement
- Process Improvement
- Service Delivery
- Itil V3 Foundations
- Business Analysis
- Strategic Planning
- Strategy
- Microsoft Excel
- Change Management
- Service Level Agreement
Reda Amar Summary
- Reda Amar, based in Montreal, QC, CA, is currently a IT PMO and Change Management Director at Raymond Chabot Grant Thornton. Reda Amar brings experience from previous roles at Ville de Montréal, XRM Vision, LCI Éducation and Raymond Chabot Grant Thornton. Reda Amar holds a Master's degree in Project Management @ Université du Québec à Montréal. With a robust skill set that includes Offshore Outsourcing, IT Service Management, ITIL v3 Foundations Certified, Service Desk, IT Service Delivery and more. Reda Amar has 2 emails and 4 mobile phone numbers on RocketReach.
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