Raymor Information

Raymor offers a standard twelve-month warranty on all current standard coded lines of Raymor manufactured products. In addition, some products carry a five-year warranty. This guarantee assures you of Raymor quality and after sales service. With proper care and use you will be provided with the kind of performance we at Raymor expect from such crafted products. Raymor will, within a twelve-month period from invoice date and subject to proof of any faulty workmanship or material, at its option, repair or replace the faulty product or assembly to Raymor satisfaction. This guarantee will not apply if any product fault is caused by improper use, improper installation or if any one of the following are not observed: 1:Applicable Health Act. 2:Any regulations or other standards, which govern the water supply and sewerage plumbing requirements for installation in a particular area or location. Tapware: Jumper valves are covered for three months only while ceramic discs have a five-year warranty unless otherwise stated. Vitreous china: All Raymor vitreous china products (basins and toilets) are covered by a five-year warranty. Note: This guarantee is limited to the replacement of defective parts only. Labour charges and/or damage incurred in installation, repair or consequential damage, or otherwise suffered or incurred by any such person are excluded from this guarantee.