Raymond . Email
Global Head of Operations Efficiency and Customer Experience, Chief Operating Officer (Asia Pacific) @ Cigna Healthcare International Health
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Raymond . Location
- Hong Kong
Raymond . Work
- 2016 -now Global Head of Operations Efficiency and Customer Experience, Chief Operating Officer (Asia Pacific) @
- 2014 -2016 Director of Global Operations and Services (Life, Health and Supplementary Benefit) @
- 2012 -2014 General Manager Enterprise Risk Management and Chief Risk Officer (Cigna JV with China Merchant Bank) @
- 2011 -2012 Deputy Regional Chief Risk Officer (Asia Pacific) @
- 2008 -2011 Vice President and Head of Enterprise Risk Management (Taiwan Life and Health) @
- 2005 -2008 Senior Manager of Finance and Enterprise Risk Management (Malaysia Life and Health) @
- 2003 -2005 Senior Business Analyst - Corporate Strategy Development (Allianz Head Office) @
- 2003 -2003 Business Analyst - Regional Office Life and Health (Asia Pacific) @
- 2003 -2003 Executive Global Management Program - Life and Health (Asia) @
- 2001 -2003 General Manager - Business Developments, Operations, Finance and Human Resources @ HKHB Pte Ltd
Raymond . Education
- University of Bolton, UK
B A (Hons) Accountancy & Finance (Finance & Accountancy)
1999-2001 - Hong Kong Quality Management Association
(LEAN)
- Fellow, Institute of Public Accountants, Australia
Other (Fellow)
- Fellow, Institute of Financial Accountants, UK
Other (Fellow)
- Six Sigma Institute, Hong Kong
(Six Sigma Black Belt)
- The Chinese University of Hong Kong
(Professional Diploma - Operation Optimization for Service Industry)
- University of Bolton, UK
Master of Business Administration - MBA (Optimisation and Efficiency)
2023
Raymond . Skills
- Financial Risk
- Reinsurance
- Insurance
- Financial Analysis
- Portfolio Management
- Business Strategy
- Auditing
- Strategic Financial Planning
- Investments
- Financial Reporting
- Operational Risk
- Operations Management
- Compliance
- Risk Based Audits
- Solvency ll
- Enterprise Risk Management
- Corporate Finance
- Life Insurance
- Solvency II
- Risk Assessment
- Governance
- Financial Accounting
- Financial Markets
- Executive Management
- Economic Capital
- General Insurance
- Brokers
- Managerial Finance
- Business Process Improvement
- Financial Audits
- Internal Controls
- Underwriting
- Actuarial Science
- Internal Audit
- Health Insurance
- Management
- Financial Services
- Risk Management
- Strategy
- Finance
- Leadership
- Financial Modeling
- Enterprise Risk
- Human Resources
- Business Process
- Customer Service
- Strategic Financial
- Research
Raymond . Summary
- Raymond ., based in Hong Kong, is currently a Global Head of Operations Efficiency and Customer Experience, Chief Operating Officer (Asia Pacific) at Cigna International Markets. Raymond . brings experience from previous roles at Cigna Insurance Services, Cigna & CMB Life Insurance Company Limited, Cigna International Markets and Allianz. Raymond . holds a 1999 - 2001 B A (Hons) Accountancy & Finance in Finance & Accountancy @ University of Bolton, UK. With a robust skill set that includes Financial Risk, Reinsurance, Insurance, Financial Analysis, Portfolio Management and more. Raymond . has 1 emails on RocketReach.
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