Raymond Cox Email & Phone Number
Desktop Support Engineer @ Tata Consultancy Services
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Raymond Cox Location
- Memphis, TN, US
Raymond Cox Work
- Desktop Support Engineer @ (February 2025 - Present)
- Technical Support Analyst @ (August 2024 - Present)
- IT Support Technician @ (July 2024 - October 2024)
- Desktop Support Analyst and IT Manager @ (April 2022 - September 2024)
- Lead Enterprise Solutions Specialist @ (August 2021 - April 2022)
- Training Assistant and Coach @ (March 2021 - February 2022)
- Retention and Escalation Specialist @ (May 2020 - March 2021)
- Billing Specialist @ (March 2018 - May 2020)
- Senior Customer Service Representative @ (April 2017 - March 2018)
- Laptop Repair Technician @ (November 2019 - October 2020)
- Team Lead @ (September 2015 - March 2017)
- Server Technician @ (October 2014 - September 2015)
- Mobile Device Manager @ Southwest Tennessee Community College (January 2013 - September 2014)
- Computer Technician @ Southwest Tennessee Community College (April 2012 - January 2013)
- Contractor @ (October 2010 - March 2014)
- Technical Analyst (TEKsystems) @ (October 2011 - March 2012)
- Technical Analyst @ (April 2010 - February 2012)
- Help Desk Specialist @ (April 2011 - October 2011)
- Help Desk Support Specialist @ (September 2010 - April 2011)
- Help Desk Supervisor @ (December 2009 - January 2011)
- Level 2 Help Desk Technician @ (May 2009 - November 2009)
- Level 1 Help Desk Technician @ (October 2008 - May 2009)
- I.T. Instructor @ (June 2009 - January 2011)
- Facility Supervisor @ Walter Payton Recreation Center (January 2006 - January 2008)
Raymond Cox Education
- Jackson State University
Bachelor of Science (B.S.) (Computer Science with Mathematics)
- University of Memphis
- Whitehaven High School
High School (College/University Preparatory and Advanced )
Raymond Cox Skills
- Active Directory
- Active Directory Experience
- Asset Management
- Attention to Detail
- Business Networking
- Cisco Systems Products
- Cisco VPN
- Computer Repair
- Computer Science Education
- Configuration Management
- Cross-functional Team Leadership
- Data Analysis
- Desktop Imaging
- Help Desk Support
- IT Asset Management
- IT Escalation
- IT Management
- IT Operations
- Kaseya
- Linux
- Managing Workflow
- Microsoft Azure
- Microsoft Deployment Toolkit (MDT)
- Microsoft Endpoint Configuration Manager
- Microsoft Entra ID
- Microsoft Intune
- Microsoft Office
- Microsoft Products
- Microsoft System Center
- Mobile Device Management
- Mobile Device Support
- Mobile Devices
- MySQL
- Network Administration
- Network Troubleshooting
- Office 365
- Office 365 Administration
- Okta Administration
- Operating Systems
- Oracle Database
- Powershell
- Quality Assurance Testing
- Remote Troubleshooting
- SQL
- Salesforce.com
- Scripting
- Server Building
- ServiceNow
- ServiceNow Administration
- Software Installation
- Software Support
- Software-defined Data Center (SDDC)
- Strategy Implementation
- TCP/IP
- Team Leadership
- Technical Support
- Telephone Support
- Training Coordination
- VMware
- VPN
- Virtual Private Network (VPN)
- Warehouse Management Systems
- Windows 7
- Windows Server
Raymond Cox Summary
- Raymond Cox, based in Memphis, TN, US, is currently a Desktop Support Engineer at Tata Consultancy Services. Raymond Cox brings experience from previous roles at LogicalisUS, Alliance of Professionals & Consultants, Inc. (APC), Terex Corporation and Spectra Laboratories. Raymond Cox holds a Bachelor of Science (B.S.) in Computer Science with Mathematics @ Jackson State University. With a robust skill set that includes Active Directory, Active Directory Experience, Asset Management, Attention to Detail, Business Networking and more. Raymond Cox has 1 emails and 2 mobile phone numbers on RocketReach.
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