Ray Wang's Location
Charlotte, NC, US
Ray Wang's Work
- Vice President - Member Success @ Credit Karma
- Senior Vice President Digital Solutions Acceleration | Improving customer experience end to end @ Credit One Bank
- Senior Director Contact Center Operations | Increased cross-sale close rate 13% @ Comcast
- Operations Executive - Senior Customer Experience Program Lead | Bolstered employee engagement 140% @ Capital One
- Operations Executive - Customer Experience Program Lead | Drove CX to 9.5 and 10 @ Capital One
- Senior Operations Analysis Manager | Operations Excellence @ Capital One
- Operations Analysis Manager @ Capital One
- Assistant manager | Financial Auditing @ KPMG US
Ray Wang's Education
- Indiana University - Kelley School of Business
MBA (Finance)
2001 - 2003 - Beijing University of Technology
BS (Mechanical Engineering)
1993 - 1998
Ray Wang's Skills
- Strategy
- Analysis
- Program Management
- Business Process Improvement
- Analytics
- Process Improvement
- Management
- Business Process
- Operations Management
- Forecasting
Ray Wang's Summary
Ray Wang, based in Charlotte, NC, US, is currently a Vice President - Member Success at Credit Karma, bringing experience from previous roles at Credit One Bank, Comcast and Capital One. Ray Wang holds a 2001 - 2003 MBA in Finance @ Indiana University - Kelley School of Business. With a robust skill set that includes Strategy, Analysis, Program Management, Business Process Improvement, Analytics and more, Ray Wang contributes valuable insights to the industry. Ray Wang has 3 emails and 1 mobile phone number on RocketReach.
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