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Ray Shepherd Location
Bradenton, FL, US
Ray Shepherd Work
Director Of Customer Support @ Echo Healthcare/3B Scientific (June 2022 - Present)
Customer Service Team Lead @ (April 2018 - June 2022)
Field Services Engineer @ (March 2018 - June 2022)
Ray Shepherd Education
Fortis college, ohio, Dayton
Associate of Science - AS (Electronics/Robotics)
2004-2006
Ray Shepherd Skills
Analytical Skills
Budgeting
Business Process Improvement
Business Relationship Management
Business Reviews
Collaborative Problem Solving
Communication
Conflict Resolution
Cross-functional Team Leadership
Customer Engagement
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Success
Customer Support
Customer-Focused Service
Data Literacy
Engineering
Key Metrics
Leadership
Lean Manufacturing
Management
Manufacturing
Medical Devices
Microsoft Office
Oral Communication
Problem Solving
Product Service
Product Training
Rapid Learning
Renewals
Responsiveness
Service Delivery
Soft Skills
Strategic Initiatives
Strategic Planning
Strategic Thinking
Team Building
Team Leadership
Team Productivity
Teamwork
Training
Troubleshooting
Ray Shepherd Summary
Ray Shepherd, based in Bradenton, FL, US, is currently a Director Of Customer Support at Echo Healthcare/3B Scientific. Ray Shepherd brings experience from previous roles at Sonendo®, Inc.. Ray Shepherd holds a 2004 - 2006 Associate of Science - AS in Electronics/Robotics @ Fortis college, ohio, Dayton. With a robust skill set that includes Analytical Skills, Budgeting, Business Process Improvement, Business Relationship Management, Business Reviews and more. Ray Shepherd has 2 mobile phone numbers on RocketReach.
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