Ray Roberge Email & Phone Number
VP Field Service Ops and Delivery @ Smiths Detection
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Ray Roberge Location
- Little Elm, TX, US
Ray Roberge Work
- VP Field Service Ops and Delivery @ (September 2022 - Present)
- VP of Customer Service @ (May 2022 - September 2022)
- Vice President of Customer Care @ (April 2018 - May 2022)
- Global Customer and Product Support Director @ (December 2015 - March 2018)
- Customer Service Director @ (December 2011 - December 2015)
- Director of Customer Service, Tech Support, Warranty and Sales Operations @ Monessen Hearth Systems (March 2010 - September 2011)
- Director of Customer Service @ (March 1999 - March 2010)
- Regional Customer Service Manager @ ASHLAND CHEMICAL CO (September 1991 - March 1999)
Ray Roberge Education
- University of Tennessee, Knoxville
MBA
2004-2005 - Roger Williams University
BS (Marine Biology)
Ray Roberge Skills
- Account Management
- Analysis
- Budgeting
- Budgets
- Business Development
- Business Process Improvement
- Business Reviews
- Call Centers
- Change Management
- Coaching
- Continuous Improvement
- Contract Negotiation
- Cost Control
- Cross-functional Team Leadership
- Customer Satisfaction
- Customer Service
- Emerging Trends
- Employee Training
- Forecasting
- Human Resources
- International Travel
- Inventory Management
- Leadership
- Lean Manufacturing
- Management
- Manufacturing
- Negotiation
- New Business Development
- Operational Oversight
- Operations Management
- P&L Management
- Performance Management
- Performance Metrics
- Process Engineering
- Process Improvement
- Product Development
- Product Management
- Program Management
- Project Management
- Project Planning
- Quality Assurance
- Returns Management
- Sales
- Sales Management
- Sales Operations
- Salesforce.com
- Service-Level Agreements (SLA)
- Six Sigma
- Strategic Planning
- Strategic Services
- Strategy
- Supply Chain Management
- Team Building
- Team Leadership
- Training
- Cross Functional Team Leadership
- Marketing
- Business Analysis
Ray Roberge Summary
- Ray Roberge, based in Little Elm, TX, US, is currently a VP Field Service Ops and Delivery at Smiths Detection. Ray Roberge brings experience from previous roles at Herff Jones, Overhead Door Corporation and Honeywell. Ray Roberge holds a 2004 - 2005 MBA @ University of Tennessee, Knoxville. With a robust skill set that includes Account Management, Analysis, Budgeting, Budgets, Business Development and more. Ray Roberge has 1 emails and 2 mobile phone numbers on RocketReach.
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