Ray R Email & Phone Number
Senior VP of Call Center Operations @ NEWITY
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Ray R Location
- Tampa, FL, US
Ray R Work
- Senior VP of Call Center Operations @ (May 2022 - Present)
- Senior Director of Call Center Operations @ (May 2021 - May 2022)
- Call Center Manager @ (February 2020 - May 2021)
- Business Analyst Call Center Operations @ (May 2017 - February 2020)
- Regional Operations Manager @ Acorn Stairlifts, Inc. (October 2014 - January 2017)
- Call Center Manager II @ (January 2011 - October 2014)
Ray R Education
- Valencia College
Associate of Arts and Sciences - AAS (Business Administration and Management, General)
2019-2020
Ray R Skills
- Account Management
- Avaya IP Telephony
- Avaya Products
- Banking
- Behavioral Health
- Business Networking
- Business Process Outsourcing (BPO)
- Conflict Resolution
- Consultative Selling
- Contract Negotiation
- Cross-functional Team Leadership
- Customer Relationship Management (CRM)
- Customer Service
- Healthcare
- High Performance Teams
- Leadership
- Management
- Medicaid
- Medicare
- Mentoring
- Microsoft Office
- NICE Call Recording
- New Product Implementations
- Performance Analysis
- Phone Banking
- Process Implementation
- Professional Mentoring
- Project Implementation
- Sales Coaching
- Sales Management
- Sales Management Coaching
- Sales Operations
- Sales Performance
- Sales Process Development
- Sales Process Implementation
- Solution Selling
- Strategy Implementation
- Team Building
- Team Leadership
- Team Management
- Team Productivity
- Telephony
- Time Management
- Training
- Training & Development
- Workforce Analytics
- Workforce Management
- mentoe
Ray R Summary
- Ray R, based in Tampa, FL, US, is currently a Senior VP of Call Center Operations at NEWITY. Ray R brings experience from previous roles at Wider Circle, Newport Group, Centene Corporation and Acorn Stairlifts, Inc.. Ray R holds a 2019 - 2020 Associate of Arts and Sciences - AAS in Business Administration and Management, General @ Valencia College. With a robust skill set that includes Account Management, Avaya IP Telephony, Avaya Products, Banking, Behavioral Health and more. Ray R has 1 emails and 1 mobile phone numbers on RocketReach.
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