Ray Pena Email & Phone Number
Sr. Director Customer Experience,Technical Care and Operations @ Felix Storch, Inc.
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Ray Pena Location
- New York, NY, US
Ray Pena Work
- 2023 - now Sr. Director Customer Experience,Technical Care and Operations @
- 2016 - 2023 Sr. Manager Customer Experience,Technical Care and Operations @
- 2015 - 2016 Director Technical Care @
- 2005 - 2015 Sr. Manager, Customer Experience and Operations @
- 2004 - 2005 Home Appliance Department Lead @
Ray Pena Education
- University of Phoenix
M.B.A; M.BA (Global Management 2010; Sales & Marketing2004)
2009 - 2011 - University of Phoenix
MBA (Business Administration/ Global Management)
2008 - 2010 - Universidad APEC
MBA (Sales & Marketing)
2002 - 2004 - Universidad APEC
BA (Business Administration/ Hotel Management)
1998 - 2002
Ray Pena Skills
- Business Ethics
- Bilingual-Spanish
- Sales
- Account Management
- Supply Chain
- Marketing
- Plannning
- Import
- Sales Operations
- Inventory Management
- Retail
- Sales Management
- Logistics
- New Business Development
- Forecasting
- Supply Chain Management
- Team Building
- B2B
- Procurement
- Customer Satisfaction
- Team Leadership
- Call Centers
- Cross-functional Team Leadership
- Management
- Pricing
- Product Marketing
- P&L Management
- Budgets
- Transportation
- Product Management
- Customer Service Management
- Leadership
- Customer Service
- Consumer Electronics
- Operations Management
- Teamwork
- Warehousing
- Strategic Planning
- Income Statement
- Human Resources
- Project Management
- Business Development
- Competitive Analysis
- Negotiation
- Team Management
- Purchasing
- Strategy
- Training
- Marketing Management
- Key Account Management
Ray Pena Summary
- Ray Pena, based in New York, NY, US, is currently a Sr. Director Customer Experience,Technical Care and Operations at Felix Storch, Inc.. Ray Pena brings experience from previous roles at Felix Storch, Inc., Laundrylux North America, LG Electronics and Home Depot. Ray Pena holds a 2009 - 2011 M.B.A; M.BA in Global Management 2010; Sales & Marketing2004 @ University of Phoenix. With a robust skill set that includes Business Ethics, Bilingual-Spanish, Sales, Account Management, Supply Chain and more. Ray Pena has 3 emails on RocketReach.
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