Ray M. Email & Phone Number

Ray M. Skills

• Analytical Problem-Solving
• Application Programming Interfaces (API)
• Artificial Intelligence (AI)
• Business and Financial Acumen
• CMDB
• Change Management
• Client Relationship Building
• Cloud Computing
• Communication
• Computer Information Systems
• Continuous Learning and Innovation
• Data Analytics and Reporting
• Data Privacy, ISO 27001, and SOC 2 Type 2 Compliance
• Decision Making and Strategic Planning
• Disaster Recovery Planning
• IT Security Best Practices
• IT Service Level Agreement (SLA) Management
• IT Strategy and Roadmap Development
• ITIL & ITSM Methodologies
• Identity and Access Management (IAM)
• Infrastructure and Operations Management
• Internal and External Communication Skills
• JSON
• KPIs and Efficiency Optimization
• Leadership and Team Motivation
• Microsoft Office
• Networking Equipment Management
• Organizational and Multitasking Skills
• Overarching IT Operations & Service Management
• Problem Solving
• Project Management
• Regulatory Compliance and Risk Management
• SMART Goals Development
• SQL
• SaaS, PaaS, IaaS Management
• Security Automation
• Security Engineering
• Software and Hardware Implementation/Management
• Systems Analysis
• Team Leadership and Mentoring
• Technical Expertise in Relevant Technologies
• Technical Training and Development
• Technology Trend Analysis
• User Experience and Customer Support
• Vendor and Third-Party Management