Ray Lam Email & Phone Number
Director, Global Talent Development @ Sun Life Financial
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Ray Lam Location
- Toronto, ON, CA
Ray Lam Work
- 2024 -now Director, Global Talent Development @
- 2023 -2024 VP, Talent and Development @
- 2022 -2023 Senior Director, Learning and Development @
- 2018 -2022 Director of Talent Management @
- 2014 -2018 Manager, Talent Development, Human Resources @
- 2007 -2014 Customer Care Leader, Customer Care Talent Development @
- 2013 -2014 Manager, Customer Care Operations (Assignment) @
- 2010 -2012 Professor @
- 2009 -2010 Project Leader, Customer Care Talent Development @
- 2002 -2007 Training Facilitator and Instructional Designer, Customer Care Talent Development @
- 2002 -2002 Customer and Travel Specialist, Customer Care @
Ray Lam Education
- St. Francis Xavier University
Adult Education Certificate (Adult Education)
2004-2005 - York University
Bachelor of Environmental Studies (Environmental Studies)
1996-2000 - St. Francis Xavier University
Master of Adult Education (completed 2 of 3 years)
2008
Ray Lam Skills
- Leadership
- Change Management
- Talent Management
- Coaching
- Training Facilitation
- Instructional Design
- Strategic Leadership
- Thought Leadership
- Performance Management
- Project Management
- Collaborative Problem Solving
- Community Development
- Adult Education
- Human Resources
- Customer Experience
- Call Centers
- Management
- Strategy
- Process Improvement
- Training
- Employee Engagement
- Microsoft Excel
- Business Process Improvement
- Customer Relationship Management Crm
- Recruiting
- Collaborative Problem
- Team Leadership
- Customer Relationship Management
Ray Lam Summary
- Ray Lam, based in Toronto, ON, CA, is currently a Director, Global Talent Development at Sun Life. Ray Lam brings experience from previous roles at dentsu, dentsu international and LoyaltyOne. Ray Lam holds a 2004 - 2005 Adult Education Certificate in Adult Education @ St. Francis Xavier University. With a robust skill set that includes Leadership, Change Management, Talent Management, Coaching, Training Facilitation and more. Ray Lam has 2 emails on RocketReach.
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