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Ray Hong Location
Kuala Lumpur, MY
Ray Hong Work
Senior Service Desk Technical Support Analyst @ (December 2024 - Present)
Quality Analyst @ (April 2023 - December 2024)
IT Service Desk Analyst (Japanese Speaker) @ (September 2022 - April 2023)
Researcher (Japanese Language) @ (April 2022 - June 2022)
Customer Service Associate (Japanese Speaker) @ (September 2021 - April 2022)
Ray Hong Education
Taylor's University 2015-2016
Ray Hong Skills
Analytical Skills
Communication
Japanese
Continuous Improvement
Technical Support
Service Desk
Active Directory
Troubleshooting
Escalation Resolution
Customer Service
Complaint Management
Foreign Languages
English
Teamwork
Ray Hong Summary
Ray Hong, based in Kuala Lumpur, MY, is currently a Senior Service Desk Technical Support Analyst at Marsh McLennan. Ray Hong brings experience from previous roles at Atos, Hays and Tech Mahindra. Ray Hong holds a 2015 - 2016 Taylor's University. With a robust skill set that includes Analytical Skills, Communication, Japanese, Continuous Improvement, Technical Support and more. Ray Hong has 3 emails on RocketReach.
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