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Ray Hicks Location
Westwood, MA, US
Ray Hicks Work
Senior Vice President - Customer Experience Insights and Platforms @ (February 2025 - Present)
Vice President – Customer Experience Optimization @ (January 2023 - January 2025)
Vice President – Customer Experience Design, Delivery and Execution @ (July 2019 - December 2022)
Vice President – Customer Journey Transformation @ (September 2017 - June 2019)
Vice President - Client Service Strategy and Customer Experience @ (April 2014 - July 2017)
Vice President - Capacity Planning and Strategic Analysis @ (December 2005 - April 2014)
Director - Workforce Planning @ (June 2004 - November 2005)
Senior Consultant @ (July 2001 - May 2004)
Business Line Leader – Corporate Service and Government Programs @ (July 1997 - July 2001)
Investor Relations Manager and Site Manager @ (June 1990 - June 1997)
Ray Hicks Education
Bentley University
BA (Business)
Ray Hicks Summary
Ray Hicks, based in Westwood, MA, US, is currently a Senior Vice President - Customer Experience Insights and Platforms at Citizens. Ray Hicks brings experience from previous roles at Citizens, Citizens Bank and Fidelity Investments. Ray Hicks holds a BA in Business @ Bentley University. Ray Hicks has 3 emails and 2 mobile phone numbers on RocketReach.
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