Ray Hicks Email & Phone Number
Senior Vice President - Customer Experience Research, Analysis and Optimization @ Citizens
Ray Hicks Location
Westwood, MA, US
Ray Hicks Work
- 2025 - now Senior Vice President - Customer Experience Research, Analysis and Optimization @ Citizens
- 2023 - 2025 Vice President – Customer Experience Optimization @ Citizens
- 2019 - 2022 Vice President – Customer Experience Design, Delivery and Execution @ Citizens
- 2017 - 2019 Vice President – Customer Journey Transformation @ Citizens
- 2014 - 2017 Vice President - Client Service Strategy and Customer Experience @ Fidelity Investments
- 2005 - 2014 Vice President - Capacity Planning and Strategic Analysis @ Fidelity Investments
- 2004 - 2005 Director - Workforce Planning @ Staples
- 2001 - 2004 Senior Consultant @ Kowal & Associates
- 1997 - 2001 Business Line Leader – Corporate Service and Government Programs @ Blue Cross Blue Shield of Massachusetts
- 1990 - 1997 Investor Relations Manager and Site Manager @ Scudder Kemper Investments Inc
Ray Hicks Education
- Bentley University
BA (Business)
Ray Hicks Summary
Ray Hicks, based in Westwood, MA, US, is currently a Senior Vice President - Customer Experience Research, Analysis and Optimization at Citizens. Ray Hicks brings experience from previous roles at Citizens and Fidelity Investments. Ray Hicks holds a BA in Business @ Bentley University. Ray Hicks has 3 emails and 2 mobile phone numbers on RocketReach.
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