Ray Dwyer Email & Phone Number
NOC Manager @ Lumos Fiber
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Ray Dwyer Location
- Greenville, SC, US
Ray Dwyer Work
- NOC Manager @ (October 2023 - Present)
- Manager of Broadband Technical Assistance Center @ (January 2016 - August 2023)
- Manager of Enterprise Repair Center @ (January 2012 - January 2015)
- Director of Voice Repair and Enterprise Repair Answer Team @ NuVox (January 2007 - January 2012)
- Customer Care Manager @ FDN Communications (January 1999 - January 2007)
Ray Dwyer Education
- The University of Texas at Arlington
Bachelor of Arts in Communication (Advertising and Marketing)
Ray Dwyer Skills
- Account Management
- Analytical Skills
- Build Strong Relationships
- Business Administration
- Business Analysis
- Business Management
- Business Operations
- Business Process Outsourcing (BPO)
- Calibration
- Call Center Development
- Coaching
- Communication
- Communication Training
- Computer Literacy
- Contact Center Management
- Contact Center Operations
- Contact Centers
- Customer Advocacy
- Customer Engagement
- Customer Experience
- Customer Journey Mapping
- Customer Retention
- Customer Service Operations
- Customer Service Representatives
- Customer Success
- Customer Support
- Customer Support Operations Management
- Customer-Centric
- Escalations Management
- Innovative Problem Solving
- Interpersonal Skills
- Motivational Leader
- Negotiation
- Operational Efficiency
- Operations Management
- Performance Management
- Problem Solving
- Product Adoption
- Program Management
- Project Management
- Quality Assurance
- Quality Improvement
- Relationship Building
- Results Driven
- Team Development
- Team Leadership
- Telecommunications
- Troubleshooting
- Vendor Partnerships
- Workforce Management
- Microsoft Office
- Strategic Planning
- Strategy
- Public Speaking
Ray Dwyer Summary
- Ray Dwyer, based in Greenville, SC, US, is currently a NOC Manager at Lumos Fiber. Ray Dwyer brings experience from previous roles at Windstream, NuVox and FDN Communications. Ray Dwyer holds a Bachelor of Arts in Communication in Advertising and Marketing @ The University of Texas at Arlington. With a robust skill set that includes Account Management, Analytical Skills, Build Strong Relationships, Business Administration, Business Analysis and more. Ray Dwyer has 3 emails and 2 mobile phone numbers on RocketReach.
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