Global Principal Supportability Analysis Engineer -- SAE @ (November 2007 - May 2013)
Principal Release Readiness Manager – RRM @ (October 2007 - May 2013)
Global Backline Ghost Solution Suite Product Lead @ (June 2006 - August 2008)
Sr. Princ Tech Support Engineer @ (November 1999 - June 2006)
Sr. Product Support Engineer @ (April 1998 - September 1999)
Sr. Product Support Analyst @ (May 1996 - April 1998)
Sr. Product Support Analyst @ WordPerfect (November 1991 - May 1996)
Ray Cottrell Education
Southern Utah University
Bachelor’s Degree (Business Information Management and Education)
1987-1990
Southern Utah University
Bachelor’s Degree (Business Administration and Management, General)
1987-1990
Ray Cottrell Skills
Servers
Enterprise Software
Product Management
Technical Support
Virtualization
Cloud Computing
Program Management
Agile Methodologies
Testing
Security
SaaS
Software Development
Network Security
VMware
Disaster Recovery
Linux
Storage
Data Center
VMware ESX
Operating Systems
IIS
Windows Server
Hardware
Unix
TCP/IP
SAN
Localization
Problem Solving
Change Management
Computer Hardware
Software as a Service (SaaS)
Networking
Management
System Deployment
Project Management
Leadership
Salesforce.com
Business Analysis
Customer Relationship Management (CRM)
Software Project Management
Customer Loyalty
Customer Engagement
Customer Relationship Management Crm
Software as a Service Saas
Ray Cottrell Summary
Ray Cottrell, based in Provo, UT, US, is currently a Customer Success Manager at Vivint Solar. Ray Cottrell brings experience from previous roles at Frameworks Eyewear and Symantec. Ray Cottrell holds a 1987 - 1990 Bachelor’s Degree in Business Information Management and Education @ Southern Utah University. With a robust skill set that includes Servers, Enterprise Software, Product Management, Technical Support, Virtualization and more. Ray Cottrell has 2 emails on RocketReach.
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