Customer Success Manager @ (September 2023 - October 2025)
Customer Success Manager @ (May 2021 - August 2023)
Cloud and Hosting Solutions Manager @ (May 2019 - April 2021)
Cloud and Hosting Solutions Manager @ (February 2017 - May 2019)
Senior Service Delivery Manager @ (September 2007 - January 2016)
Technical Account Manager @ (August 2000 - September 2007)
AS and 400 Technical Support @ (November 1997 - July 2000)
Product Planner @ (July 1991 - November 1997)
Ray Chow Education
University of Westminster
Bachelor of Science - BSc (Mathematical Statistics and Probability)
Ray Chow Skills
Account Management
Analytical Skills
Attention to Detail
Build Strong Relationships
Business Process
Business Reviews
CSAM
CSM
Client Relations
Cloud Computing
Communication
Conflict Resolution
Consulting
Customer Advocacy
Customer Engagement
Customer Experience
Customer Loyalty
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Support
Digital Strategy
Enterprise Software
IT Management
IT Service Management
IT Strategy
ITIL
Incident Management
Infrastructure
Leadership
MCSE
Management
Microsoft Office
Microsoft Power BI
Microsoft Products
Microsoft Technologies
Negotiation
Onboarding
Post-Sales Support
Presentations
Problem Solving
Product Management
Product Road Mapping
Program Planning
Project Delivery
Project Management
Public Sector
Relationship Building
SaaS
Salesforce.com
Service Delivery
Service Delivery Management
Software as a Service (SaaS)
Stakeholder Mapping
Team Leadership
Team Management
Teamwork
Technical Service Delivery
Technical Support
Vendor Management
Ray Chow Summary
Ray Chow, based in Bramley, GB, is currently a Senior Customer Success Manager at ServiceNow. Ray Chow brings experience from previous roles at Altitude Angel, Nexthink, IBM and Vodafone Global Enterprise. Ray Chow holds a Bachelor of Science - BSc in Mathematical Statistics and Probability @ University of Westminster. With a robust skill set that includes Account Management, Analytical Skills, Attention to Detail, Build Strong Relationships, Business Process and more. Ray Chow has 1 emails on RocketReach.
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