Consumer Support Supervisor @ (December 2024 - January 2025)
Customer Service and Support Manager @ (July 2022 - July 2024)
Technical Support Agent @ (April 2013 - June 2022)
Ray Bourcier Education
Trent University
Bachelor's degree (Environmental Science and Study (B.E.S.S))
2010-2013
Canadore College
Environmental Control Technologies/Technicians
NAAOPE Podcast Engineering certified
Ray Bourcier Skills
Analytical Skills
Coaching
Communication
Customer Experience
Customer Journeys
Customer Service
Customer Service Management
Interpersonal Skills
Job Coaching
Leadership
SOP Development
Ray Bourcier Summary
Ray Bourcier, based in Canada, is currently a Manager, Customer Services at Windward Software Systems Inc.. Ray Bourcier brings experience from previous roles at Spinrite and Marketcircle. Ray Bourcier holds a 2010 - 2013 Bachelor's degree in Environmental Science and Study (B.E.S.S) @ Trent University. With a robust skill set that includes Analytical Skills, Coaching, Communication, Customer Experience, Customer Journeys and more. Ray Bourcier has 1 emails on RocketReach.
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