Ray Biggs Email & Phone Number
Chief Operating Officer @ Ventrica
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Ray Biggs Location
- Liverpool, GB
Ray Biggs Work
- Chief Operating Officer @ (April 2023 - Present)
- Head of Contact Centre and Customer Care @ (November 2019 - April 2023)
- Head of Contact Centre Operations @ (August 2016 - April 2023)
- Head of Customer Contact @ (January 2013 - August 2016)
- Head of Customer Experience @ (January 2011 - June 2013)
- Contact Centre Services Manager @ (March 2003 - January 2011)
- General Manager @ (January 2001 - January 2003)
- Customer Service Manager @ (January 1997 - January 1999)
- Team Manager @ (January 1995 - January 1997)
- Customer Service Manager @
- Customer Care Manager @
Ray Biggs Education
- Leeds Beckett University
Bachelor of Arts (Theatre)
1992-1995
Ray Biggs Skills
- People Management
- Digital Strategy
- Customer Experience
- Contact Centers
- Call Center
- Stakeholder Management
- Change Management
- Performance Management
- Customer Service
- Retail
- Team Management
- Outsourcing
- Customer Retention
- Team Leadership
- Coaching
- Call Centers
- Customer Satisfaction
- Operations Management
- CRM
- Account Management
- E-commerce
- Employee Engagement
- Leadership
- Management
- Process Improvement
- Service Delivery
- Business Process Improvement
- Business Strategy
- Customer Relationship Management (CRM)
- Team Motivation
- Project Management
- E Commerce
- Licensing
Ray Biggs Summary
- Ray Biggs, based in Liverpool, GB, is currently a Chief Operating Officer at Ventrica. Ray Biggs brings experience from previous roles at John Lewis Partnership, Sainsbury's and rakuten.co.uk. Ray Biggs holds a 1992 - 1995 Bachelor of Arts in Theatre @ Leeds Beckett University. With a robust skill set that includes People Management, Digital Strategy, Customer Experience, Contact Centers, Call Center and more. Ray Biggs has 3 emails and 2 mobile phone numbers on RocketReach.
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