Ray Biggs Email & Phone Number
Chief Operating Officer @ Ventrica
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Ray Biggs Location
- Liverpool, GB
Ray Biggs Work
- 2023 -now Chief Operating Officer @
- 2019 -2023 Head of Contact Centre and Customer Care @
- 2016 -2023 Head of Contact Centre Operations @
- 2013 -2016 Head of Customer Contact @
- 2011 -2013 Head of Customer Experience @
- 2003 -2011 Contact Centre Services Manager @
- 2001 -2003 General Manager @
- 1997 -1999 Customer Service Manager @
- 1995 -1997 Team Manager @
- now Customer Service Manager @
- now Customer Care Manager @
Ray Biggs Education
- Leeds Beckett University
Bachelor of Arts (Theatre)
1992-1995
Ray Biggs Skills
- People Management
- Digital Strategy
- Customer Experience
- Contact Centers
- Call Center
- Stakeholder Management
- Change Management
- Performance Management
- Customer Service
- Retail
- Team Management
- Outsourcing
- Customer Retention
- Team Leadership
- Coaching
- Call Centers
- Customer Satisfaction
- Operations Management
- CRM
- Account Management
- E-commerce
- Employee Engagement
- Leadership
- Management
- Process Improvement
- Service Delivery
- Business Process Improvement
- Business Strategy
- Customer Relationship Management (CRM)
- Team Motivation
- Project Management
- E Commerce
- Licensing
Ray Biggs Summary
- Ray Biggs, based in Liverpool, GB, is currently a Chief Operating Officer at Ventrica. Ray Biggs brings experience from previous roles at John Lewis Partnership, Sainsbury's and rakuten.co.uk. Ray Biggs holds a 1992 - 1995 Bachelor of Arts in Theatre @ Leeds Beckett University. With a robust skill set that includes People Management, Digital Strategy, Customer Experience, Contact Centers, Call Center and more. Ray Biggs has 3 emails and 2 mobile phone numbers on RocketReach.
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Top Ventrica Employees
Ray Biggs
Chief Operating Officer
Liverpool, GB
Sab Choudhury
Digital Director - CX and AI
London, GB
Claire Marshall
Team Manager
United Kingdom
Amanda Bell
Chief of Staff (Fixed Term)
Bristol, GB
Steven Dole
Business Development Manager
Hebden Bridge, GB
Clare Fisher
Operations Director
United Kingdom
Alison Hurst
Support Team Leader
St Ives, England, GB
Antony Cornell
IT Manager
Southend-on-Sea, GB
Mandy Fcim
Head Of Marketing and Communications
United Kingdom
Nana Amo-Nyarko
Financial Analyst
United Kingdom
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