Ray Barata Email & Phone Number
Director CX Strategy @ TTEC Digital
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Ray Barata Location
- Boston, MA, US
Ray Barata Work
- 2021 -now Director CX Strategy @
- 2019 -2021 Principal, Sales Engineer @
- 2015 -2019 Solutions Engineer @
- 2013 -2015 Strategic Solutions Director @
- 2011 -2013 Director, Customer Solutions Strategy @ Convergys
- 2010 -2011 Senior Business Analyst @
- 2007 -2011 VP, National Dialer Operations Manager @
- 2006 -2007 Senior Solutions Architect @
Ray Barata Education
- United States Naval Academy
Bachelor of Science - BS (History)
- University of Florida
MBA (Business, eCommerce)
Ray Barata Skills
- Artificial Intelligence (AI)
- Generative AI
- Operations Management
- Solution Architecture
- Executive Leadership
- Soft Skills
- Sales Presentations
- Strategic Thinking
- Coaching
- Sales Engineering
- Communication
- Relationship Building
- Digital Transformation
- CX Transformation
- Business Administration
- Vendor Management
- Contact Centers
- Strategy
- Pre-sales
- Leadership
- Customer Experience
- Program Management
- Business Analysis
- Sales
- Professional Services
- Contact Center Management
- SaaS
- Analysis
- Predictive Dialers
- Workforce Management
- Team Building
- Unified Communications
- Financial Services
- Customer Engagement
- Project Management
- Contact Center Strategy
- Distributed Team Management
- Mergers & Acquisitions
- Executive Management
- MBA
- Management
- Business Strategy
- Team Leadership
- Cross-functional Team Leadership
- Cloud Applications
Ray Barata Summary
- Ray Barata, based in Boston, MA, US, is currently a Director CX Strategy at TTEC Digital. Ray Barata brings experience from previous roles at TTEC, Calabrio, Inc., Noble Systems and Convergys. Ray Barata holds a Bachelor of Science - BS in History @ United States Naval Academy. With a robust skill set that includes Artificial Intelligence (AI), Generative AI, Operations Management, Solution Architecture, Executive Leadership and more. Ray Barata has 2 emails and 3 mobile phone numbers on RocketReach.
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