2012 -2014 Service Operations Manager - Windows 7 Migration Project @
2010 -2011 Support Team Lead @
2009 -2010 Service Desk and Incident Manager @ JPMorgan Cazenove
2008 -2009 Major Incident Manager @
2005 -2008 Service Desk and Incident Management Team Leader @
2003 -2004 Senior Helpdesk Analyst @
2001 -2003 Senior Helpdesk Analyst @
Ravinder Sidhu Education
Sheffield Hallam University
BSc Business Information Systems (Business Information Systems)
1995-1999
Coleg Glan Hafren
National Diploma in Information Technology (Information Technology)
1993-1995
Ravinder Sidhu Skills
ITIL
Service Delivery
Process Improvement
Management
Team Leadership
Project Management
Change Management
Vendor Management
IT Service Management
Major Incident...
Problem Management
Analytical Skills
Service Desk Management
Personal Development
Negotiation
Strategic Planning
Forecasting
Process Flow...
Lean Thinking
Continuous Improvement
Incident Management
Troubleshooting
Process Flow Documentation
Major Incident Management
Infrastructure
IT Strategy
Process Flow
SQL
Project Delivery
Business Analysis
Major Incident
Program Management
Ravinder Sidhu Summary
Ravinder Sidhu, based in United Kingdom, is currently a Product Owner at UBS. Ravinder Sidhu brings experience from previous roles at UBS. Ravinder Sidhu holds a 1995 - 1999 BSc Business Information Systems in Business Information Systems @ Sheffield Hallam University. With a robust skill set that includes ITIL, Service Delivery, Process Improvement, Management, Team Leadership and more. Ravinder Sidhu has 3 emails on RocketReach.
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