Ravi Ranjan Email & Phone Number
CX and Operations Consultant @ Confidential
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Ravi Ranjan Location
- Bengaluru, KA, IN
Ravi Ranjan Work
- 2026 -now CX and Operations Consultant @
- 2026 -now Independent Consultant - CX, CRM and Ops @
- 2023 -2026 Vice President - CRM and Sales Enablement @
- 2023 -2026 Vice President Customer Relationship Management @ ITW Universe
- 2022 -2023 Associate Director - Inside Sales @
- 2022 -2023 Director of Inside Sales @ Turno Electric
- 2020 -2022 Global Head - Presales and CX @
- 2019 -2022 Head of Customer Relationship Management @
- 2019 -2020 Head Presales - India @
- 2018 -2019 General Manager - CRM and CX @
- 2017 -2019 Customer Relationship Management Manager @
- 2017 -2018 Sr. Manager - CRM and Inside Sales @
- 2016 -2017 Sr. Manager - Inside Sales and CX Operations @
- 2016 -2017 Senior Inside Sales Manager @
- now
- 2011 -2015 Sr. Manager - Operations and Service Delivery @
- 2011 -2015 Senior Operations Manager @
- 2010 -2011 Program Manager - Tech Support Operations @
- 2002 -2011 Career Specialist @ [24]7.ai · 123Greetings · Microland
- 2009 -2010 Manager - Online Marketing Operations @
- 2009 -2009 Consultant - Operations and People Management @
- 2006 -2008 Operations Manager - Service Delivery @
- 2004 -2006 Senior Team Leader @
- 2003 -2004 Operations Team Lead @
- 2008 -2009 Personal goal pursuit @ Career break
- 2002 -2003 E-Relationship Officer @
Ravi Ranjan Education
- EIILM University
Bachelor of Arts - BA (Journalism & Mass Communication)
2009-2011 - National Institute Of Management
Master of Business Administration (CRM & Operations)
2006-2008 - National Institute of Management
Graduate Diploma in Business Administration (Business Administration and Management, General)
2002-2005 - National Institute Of Management
Post Graduate Diploma in Business Analytics (Business Administration and Management, General)
- EIILIM University
Bachelor of Administration (Journalism)
Ravi Ranjan Skills
- Customer Service
- Customer Relations
- Operations Management
- People Management
- Performance Management
- Profitability Management
- Customer Experience
- Sales Operations
- Customer Relationship Management
- BPO
- Offshoring
- Outsourcing
- Microsoft Office
- Team Building
- Call Center
- CRM
- Management
- Call Centers
- Coaching
- Customer Satisfaction
- Team Management
- Service Delivery
- Training
- Workforce Management
- Analysis
- Sla
- Vendor Management
- Lead Generation
- Strategy
- Sales
- Start-ups
- Leadership
- Management Consulting
- Marketing
- Program Management
- Business Strategy
- Business Development
- Employee Engagement
- New Business Development
- Recruiting
- Six Sigma
- Process Improvement
- Telecommunications
- Project Planning
- Enterprise Software
- Cross-functional Team Leadership
- Business Planning
- Transition Management
- Integration
- Forecasting
- Sales Management
- Customer Relationship
- Start Ups
- Recruitment
- Cross Functional Team Leadership
- Microsoft Excel
- Analytics
- Services
- Cross Functional Team
- Operations
- Consulting
Ravi Ranjan Summary
- Ravi Ranjan, based in Bengaluru, KA, IN, is currently a CX and Operations Consultant at Confidential. Ravi Ranjan brings experience from previous roles at Confidential, ITW Universe and Turno. Ravi Ranjan holds a 2009 - 2011 Bachelor of Arts - BA in Journalism & Mass Communication @ EIILM University. With a robust skill set that includes Customer Service, Customer Relations, Operations Management, People Management, Performance Management and more. Ravi Ranjan has 1 emails and 5 mobile phone numbers on RocketReach.
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