Ravi Pathak Email & Phone Number
Head of Customer Experience and Delivery Operations ( Director ) @ upGrad
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Ravi Pathak Location
- Mumbai, MH, IN
Ravi Pathak Work
- Head of Customer Experience and Delivery Operations ( Director ) @ (September 2021 - Present)
- Director of Learning @ (September 2021 - Present)
- Professor of Practice - Course Administrator _ MBA and MSBA @ (September 2022 - Present)
- Strategic Program Manager @ (June 2019 - September 2021)
- Manager Corporate Strategy @ (June 2018 - June 2019)
- Strategy Manager @ (June 2018 - June 2019)
- Executive Member of Placement Committee @ (June 2017 - August 2018)
- Project Manager @ (June 2010 - May 2017)
Ravi Pathak Education
- XLRI Jamshedpur
PGDM(GM) (Operations & Strategy , Project Management)
2017-2018 - West Bengal University of Technology, Kolkata
Bachelor of Technology - BTech (Mechanical Engineering)
2006-2010 - Bihar National College
High School (12th)
2003-2005 - Patna Central School
AISSE (10th)
1993-2003 - Asansol Engineering College
Bachelor of Technology (Manufacturing Engineering)
- XLRI Jamshedpur
Master of Business Administration (General Management)
Ravi Pathak Skills
- Artificial Intelligence (AI)
- Artificial Intelligence for Business
- Auto Cad
- Business Analytics
- Business Continuity Planning
- Business Intelligence (BI)
- Business Process Re-engineering
- Business Strategy
- Construction Safety
- Construction Site Management
- Consumer Behavior
- Corporate Finance
- Cost Control
- Cost Management
- Crisis Communications
- Crisis Management
- Critical Thinking
- Customer Experience
- Customer Focused Design
- Customer Journey Mapping
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Service
- Customer Service Management
- Customer Value Creation
- Data Visualization
- Decision-Making
- Design Thinking
- Digital Marketing
- Digital Transformation
- Engineering
- Enterprise Marketing
- Financial Planning
- Go-to-market Strategy
- Large Language Models (LLM)
- Market Research
- Marketing Strategy
- Microsoft Excel
- Microsoft Office
- New Customer Acquisitions
- Operational Efficiency
- P&L Management
- People Management
- Performance Management
- Planning Budgeting & Forecasting
- Pricing Strategy
- Procurement
- Product Management
- Profit Optimization
- Project Management
- Project Planning
- Public Relations
- Risk Management
- Sales
- Sales Analysis
- Sales Channel Development
- Sales Strategy
- Small Business Financial Management
- Small Business Management
- Small Business Marketing
- Spreadsheets
- Stakeholder Management
- Team Leadership
- Team Management
Ravi Pathak Summary
- Ravi Pathak, based in Mumbai, MH, IN, is currently a Head of Customer Experience and Delivery Operations ( Director ) at upGrad. Ravi Pathak brings experience from previous roles at upGrad, Golden Gate University, OYO and Puranik Builders Ltd. Ravi Pathak holds a 2017 - 2018 PGDM(GM) in Operations & Strategy , Project Management @ XLRI Jamshedpur. With a robust skill set that includes Artificial Intelligence (AI), Artificial Intelligence for Business, Auto Cad, Business Analytics, Business Continuity Planning and more. Ravi Pathak has 3 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Ravi Pathak?
Find contact details for 700 million professionals.
Others Named Ravi Pathak
Ravi Pathak
Partner
San Jose, CA, US
Ravi Pathak
Vice President, Cx Optimization
Chicago, IL, US
Top upGrad Employees
Raj Kumar
Senior Vice President
Pune, MH, IN
Raj Reddy
Vice President, Learning Experience
Bengaluru, KA, IN
Vivek Agarwal
Vice President
Bengaluru, KA, IN
Dhruv Mehra
Vice President [Enterprise]
Gurugram, HR, IN
Amit Nahata
Vice President and Business Head
Bengaluru, KA, IN
Arushee Aggarwal
CEO, upGrad Enterprise
Mumbai, MH, IN
Manish Kalra
Chief Operating Officer Omnichannel
Mumbai, MH, IN
Praneet Singh
Vice President
New Delhi, DL, IN
Vaibhav Bhandari
Vice President - Group Finance Controller
Mumbai, MH, IN
Ashish Nagar
Vice President - Learner Success
Mumbai, MH, IN
Tarun Ahuja
Vice President of Sales
Maharashtra, India
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co