Raul Saenz-Lopez Email
Service Desk Deputy Manager @ bet365
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Raul Saenz-Lopez Location
- Manchester, England, GB
Raul Saenz-Lopez Work
- Service Desk Deputy Manager @ (July 2026 - Present)
- Service Desk Team Lead @ (September 2022 - July 2026)
- Senior Service Desk Engineer @ (August 2021 - September 2022)
- Service Desk Analyst @ (May 2019 - August 2021)
- Interpreter (English-Spanish) @ (October 2018 - May 2019)
- Service Desk Coordinator @ Norma 4 S.A. (November 2010 - April 2014)
- Service Desk Coordinator @ (May 2006 - October 2010)
- System Administrator @ Norma 4 S.A. (June 2005 - May 2006)
- Computer Operator @ Norma 4 S.A. (February 2001 - June 2005)
- Flight Dispatcher @ (May 2000 - November 2000)
- Flight Dispatcher @ (May 1999 - November 1999)
- Sales Attendant @ (July 1998 - September 1998)
Raul Saenz-Lopez Education
- Universidad Complutense de Madrid
Master's degree (Labor Studies)
2001-2002 - Universidad Complutense de Madrid
Licentiate degree (Sociology)
1996-2001
Raul Saenz-Lopez Skills
- Active Directory
- Analytical Skills
- Build Strong Relationships
- Customer Satisfaction
- Customer Service
- Data Analysis
- English to Spanish
- Hardware Support
- IT Hardware Support
- ITIL
- ITIL Certified
- ITIL Process Implementation
- Leadership
- Logical Approach
- Major Incident Management
- Management
- Microsoft Dynamics
- Microsoft Exchange
- Microsoft Office
- Microsoft Outlook
- Microsoft Products
- Multi-Cultural Team Leadership
- Office 365
- Office 365 Administration
- Okta Administration
- Problem Management
- ROI Optimization
- Remedy
- Reporting & Analysis
- Research
- Resiliency
- Self Learning
- Service Desk
- ServiceNow
- Social Media
- Spanish
- Spanish Translation
- Team Leadership
- Teamwork
- Technical Support
- Time Management
- Training
- Troubleshooting
- Windows
- Windows 10
- Windows Server
- discipline
- empathy
- quick think
- service now
Raul Saenz-Lopez Summary
- Raul Saenz-Lopez, based in Manchester, England, GB, is currently a Service Desk Deputy Manager at bet365. Raul Saenz-Lopez brings experience from previous roles at bet365, dentsu international and Language Empire. Raul Saenz-Lopez holds a 2001 - 2002 Master's degree in Labor Studies @ Universidad Complutense de Madrid. With a robust skill set that includes Active Directory, Analytical Skills, Build Strong Relationships, Customer Satisfaction, Customer Service and more. Raul Saenz-Lopez has 1 emails on RocketReach.
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