2021 -
2024 Head of Customer Experience | Customer Success @
2020 -
2021 Manager of Experience and Customer Success @
2018 -
2020 Executivo de Soluções de Negócios Senior - Setor Público @ TOTVS
2016 -
2018 Manager of Customer Success @ TOTVS
2015 -
2016 Líder de Documentação de Software @ TOTVS
2013 -
2015 Lider de Qualidade de Software @ TOTVS
2009 -
2013 Analista de Documentação Junior @ TOTVS
2009 -
2009 Auxiliar de escritório @ Transportadora Maroni
Raphaela Marcela Education
Fundação Getulio Vargas
Master of Business Administration - MBA (Gestão Comercial)
2018
-
2019
Faculdades Metropolitanas Unidas
Pós Graduação Latu Sensu (Jornalismo Cultural)
2014
-
2015
Senac São Paulo
Master of Business Administration - MBA (Gestão de Saúde)
2014
-
2015
Faculdades Metropolitanas Unidas
Especialização (Gestão de Projetos)
2014
-
2014
Centro Universitário FMU | FIAM-FAAM
Comunicação social - Jornalismo (Comunicação e Jornalismo)
2009
-
2013
null
Cultura Inglesa
Advanced Course (Idiomas e Literaturas Estrangeiras)
Converse School San Diego
Intercambio (Língua Inglesa)
Raphaela Marcela Summary
Raphaela Marcela, based in State of São Paulo, Brazil, is currently a Head of Customer Experience at Yuni Digital. Raphaela Marcela brings experience from previous roles at Unio Digital, Saúde iD and TOTVS. Raphaela Marcela holds a 2018 - 2019 Master of Business Administration - MBA in Gestão Comercial @ Fundação Getulio Vargas. Raphaela Marcela has 1 emails on RocketReach.
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