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Raphael Rodrigues Location
Riyadh, SA
Raphael Rodrigues Work
2025 -now Global Service Line Director for Implementation Services @
2018 -now Managing Director @
2016 -2018 Managing Consultant @
2012 -2016 Servicenow Lead Architect @
2010 -2012 Senior Consultant and Applications Trainer @
2009 -2010 Itsm Consultant @
2009 -2009 HPSM and Servicenow Implementation Consultant @
2008 -2008 Servicenow Implementation Consultant @ Saas Brasil
2004 -2008 IT Service Management Consultant @
Raphael Rodrigues Education
Universidade Bandeirante de São Paulo
Bachelors (Information Systems)
2004-2007
Raphael Rodrigues Skills
Integration
Process Design
ITIL
IT Service Management
Service Management
CMDB
Pre-sales
Problem Management
Service-Now
HP
HP Openview
Release Management
Incident Management
Business Process
System Deployment
Outsourcing
Service Delivery
Project Portfolio Management
IT Strategy
ITIL Certified
Configuration Management
Managed Services
IT Operations
Data Center
Service Improvement
SaaS
Sla
Solution Architecture
IT Management
Service Desk
Cloud Computing
Governance
Process Management
IT Asset Management
Software Asset Management
ITIL v3 Foundations Certified
Professional Services
Peregrine
IT Outsourcing
ServiceNow
Pre Sales
Raphael Rodrigues Summary
Raphael Rodrigues, based in Riyadh, SA, is currently a Global Service Line Director for Implementation Services at Plat4mation. Raphael Rodrigues brings experience from previous roles at Plat4mation, Fujitsu and Rubik Solutions. Raphael Rodrigues holds a 2004 - 2007 Bachelors in Information Systems @ Universidade Bandeirante de São Paulo. With a robust skill set that includes Integration, Process Design, ITIL, IT Service Management, Service Management and more. Raphael Rodrigues has 2 emails and 7 mobile phone numbers on RocketReach.
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