Raphael Piñon Email & Phone Number
Support Analyst @ Treantly
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Raphael Piñon Location
- Valenzuela, NCR, PH
Raphael Piñon Work
- 2024 -now Support Analyst @
- 2019 -2023 Information Technology Help Desk Technician @ IT Gravity LLC
- 2017 -2019 MSP - IT HelpDesk @
- 2010 -2017 Senior Specialist Quality Assurance @
- 2010 -2010 Technical Analyst Level 2 @
- 2009 -2010 Technical Support Specialist @
- 2009 -2009 Technical Support Representative @
- 2006 -2009 Technical Support Representative @ Sykes
Raphael Piñon Education
- Rizal Technological University 2018-2019
- University of Makati 2015-2016
- University of the Philippines Los Baños 2000-2006
- Fairview Baptist Academy 1996-2000
Raphael Piñon Skills
- Quality Assurance
- Quality Management
- Coaching Staff
- FMEA
- Customer Service
- Interviews
- Technical Support
- Customer Retention
- Service Delivery
- Continuous Improvement
- Video Games
- Quality System
- Call Centers
- Training
- Transition Management
- Contact Centers
- BPO
- Coaching
- Customer Satisfaction
- Team Leadership
- Management
- Business Process Outsourcing (BPO)
- Data Analysis
- Quality Auditing
- Customer Support
- Call Center Development
- Communication
- IT Service Management
- Storage Solutions
- System Administration
- Network Administration
- Server Administration
- Help Desk Implementation
- Microprocessors
- IT Hardware Support
- Cloud Computing
- Virtualization
- Windows Server
- VMware vSAN
- Display Technologies
- Computer Literacy
- Computer Hardware
- Computer Maintenance
- Troubleshooting
- Software Implementation
- Operating Systems
- Windows 10
- Windows Support
- Customer Loyalty
- Information Security
- Microsoft Copilot
- Artificial Intelligence for Business
- Microsoft 365
Raphael Piñon Summary
- Raphael Piñon, based in Valenzuela, NCR, PH, is currently a Support Analyst at Treantly. Raphael Piñon brings experience from previous roles at IT Gravity LLC, Comodo and Sutherland Global Services. Raphael Piñon holds a 2018 - 2019 Rizal Technological University. With a robust skill set that includes Quality Assurance, Quality Management, Coaching Staff, FMEA, Customer Service and more. Raphael Piñon has 2 emails on RocketReach.
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