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Raphael Ocasio Location
Los Angeles, CA, US
Raphael Ocasio Work
2025 -now Senior Account Technology Strategist @
2024 -2025 Sr. Customer Success Account Manager @
2020 -2024 Customer Success Account Manager @
2020 -2020 Program Manager - Direct Sales @
2017 -2020 Assistant Store Manager @
2017 -2017 Consumer Services Advisor @
2015 -2017 Retail Learning Specialist @
2013 -2015 Product Advisor @
Raphael Ocasio Education
Universidad del Sagrado Corazón
Bachelor of Arts - BA (Cinematography and Film/Video Production)
2022
Raphael Ocasio Skills
Customer Success Planning
Consumption
Sales Pipeline Development
Strategic Thinking
Customer Support
Project Management
Customer Service
Team Leadership
Management
Employee Training
Coaching
Employee Learning & Development
Customer-focused Service
Marketing Strategy
Planograms
Gaming
Community Outreach
Training
Leadership
Communication
Problem Solving
Driving Results
Accountability
Time Management
Training & Development
Teaching
Customer Success
Software as a Service (SaaS)
Digital Transformation
Customer Engagement
Enterprise Accounts
Cloud Services
Customer Experience Management
Microsoft Cloud
Microsoft Office
Account Management
Strategy
Sales
Business Development
Retail
Business Relationship Management
Sales Process
Customer Loyalty
Teamwork
Marketing
Raphael Ocasio Summary
Raphael Ocasio, based in Los Angeles, CA, US, is currently a Senior Account Technology Strategist at Microsoft. Raphael Ocasio brings experience from previous roles at Microsoft. Raphael Ocasio holds a Bachelor of Arts - BA in Cinematography and Film/Video Production @ Universidad del Sagrado Corazón. With a robust skill set that includes Customer Success Planning, Consumption, Sales Pipeline Development, Strategic Thinking, Customer Support and more. Raphael Ocasio has 2 emails on RocketReach.
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