Customer Service Specialist II (SME II) @ (August 2024 - May 2025)
Customer Service Specialist @ (June 2021 - August 2024)
Customer Advocate @ (July 2016 - June 2021)
Raphael Miranda Education
De La Salle University
(Graphic Design)
2007-2012
Raphael Miranda Skills
Communication
Cryptocurrency
Crypto
Cryptocurrency Trading
Customer Service Management
Customer-focused Service
Customer Experience Management
REST APIs
Api
Zendesk
Zendesk Support
Customer Experience
Customer Engagement
Customer Satisfaction
Customer Support
Customer Relationship Management (CRM)
Microsoft Office
Technical Support
Software as a Service (SaaS)
Customer Service
Troubleshooting
Raphael Miranda Summary
Raphael Miranda, based in Dasmariñas, PH, is currently a Partner Escalation Specialist at Atlassian. Raphael Miranda brings experience from previous roles at Coinbase and Zendesk. Raphael Miranda holds a 2007 - 2012 De La Salle University. With a robust skill set that includes Communication, Cryptocurrency, Crypto, Cryptocurrency Trading, Customer Service Management and more. Raphael Miranda has 2 emails on RocketReach.
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