Raphael Miranda Email
Partner Escalation Specialist @ Atlassian
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Raphael Miranda Location
- Dasmariñas, PH
Raphael Miranda Work
- Partner Escalation Specialist @ (July 2025 - Present)
- Customer Service Specialist II (SME II) @ (August 2024 - May 2025)
- Customer Support Specialist @ (June 2021 - May 2025)
- Customer Service Specialist @ (June 2021 - August 2024)
- Customer Advocate @ (July 2016 - June 2021)
Raphael Miranda Education
- De La Salle University
(Graphic Design)
2007-2012
Raphael Miranda Skills
- Communication
- Cryptocurrency
- Crypto
- Cryptocurrency Trading
- Customer Service Management
- Customer-focused Service
- Customer Experience Management
- REST APIs
- Api
- Zendesk
- Zendesk Support
- Customer Experience
- Customer Engagement
- Customer Satisfaction
- Customer Support
- Customer Relationship Management (CRM)
- Microsoft Office
- Technical Support
- Software as a Service (SaaS)
- Customer Service
- Troubleshooting
- Confluence
- Cross-functional Collaborations
- Documentation
- Escalations Management
- Fraud Prevention
- Incident Management
- Jira
- Knowledge Management
- Product Testing
- Quality Assurance
- Root Cause Analysis
- Salesforce.com
- Workflow Optimization
Raphael Miranda Summary
- Raphael Miranda, based in Dasmariñas, PH, is currently a Partner Escalation Specialist at Atlassian. Raphael Miranda brings experience from previous roles at Coinbase and Zendesk. Raphael Miranda holds a 2007 - 2012 De La Salle University. With a robust skill set that includes Communication, Cryptocurrency, Crypto, Cryptocurrency Trading, Customer Service Management and more. Raphael Miranda has 2 emails on RocketReach.
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